LoanDepot Mortgage Complaint

VA mortgage Application, originator, mortgage broker

LoanDepot Mortgage department,

VA mortgage Application, originator, mortgage broker California

After finding a house with our realtor, she stated they had a lender in the same building and referred us to " their '' lending team. After a smooth transition from putting an offer on the home, to signing documents, we tried following up with how things are going. We did n't hear from there for a whole week after many tries. At the two week window before close of escrow and receiving paperwork to remove contingencies, we received notice we had to pay a medical judgment. We immediately wondering why would this come about at such a critical time? I looked into it further and saw were paying a 5 % VA loan in which all the closing cost are being applied to our loan when the lender has said they are paying for it. They beat around the bush when we ask for documents like the Desktop Underwriting which should have shown the steps to avoid our current situation. I have contacted other mortgage companies to compare and they have told me this is a scam. I am at a week to close and want to bring awareness and or legal help.

LoanDepot customer in California
Dec 10, 2015

* Source: CFPB Complaint Database

LoanDepot response to complaint:
Closed with explanation

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