LoanDepot Mortgage Complaint

VA mortgage Application, originator, mortgage broker

LoanDepot Mortgage department,

VA mortgage Application, originator, mortgage broker North Dakota

I recently applied for a VA Home Loan through Loan Depot. - -, Senior Mortgage Banker, - - - -, -- was the contact. It was -/-/2015. I paid Loan Depot $2500.00 for the Lender, ( Loan Depot ) to get this loan for me and lock my interest rate in at 3.75 %. Between - and abstractor, the process of closing this loan was so slow that my loan interest rate of 3.75 % unlocked and through no fault of mine that I can see, I lost my interest rate of 3.75 %. On -/-/2015 I was forced to pay Loan Depot another origination fee of $2600.00 PLUS an additional fee of $1300.00 to secure a HIGHER rate of 3.875 %. - -, Sr. Account Manager III, ( - ) - tel/fax, ( - ) - ext. -, -- dealt with - and abstractor. The amount of time it took for - to get the paperwork in order was very slow. As far as I am concerned Loan Depot knew full well that it was not me dragging my feet or holding up the process but they went ahead and raised my rate and hit me with new charges anyway. I considered that unethical but I signed anyway before they raised the rate against my will again.

LoanDepot customer in North Dakota
Jul 21, 2015

* Source: CFPB Complaint Database

LoanDepot response to complaint:
Closed with explanation

Consumer disputes how LoanDepot handled their complaint

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