LoanDepot Mortgage Complaint

FHA mortgage Application, originator, mortgage broker

LoanDepot Mortgage department,

FHA mortgage Application, originator, mortgage broker Tennessee

I applied for a loan to have a house built in - 2015, i went threw the whole process and did everything i was suppose to do as far as what was needed from me and what i needed to have at closing. I gave lender all my information that was passed on to the processor and the underwriter. I was notified that my loan was approved but the processor sent me special conditions that i needed to do before i close. i provided everything that was asked of me on the special condition report, but when it was time for me to close, i was informed i was unable to because they could not use my sons - - check that was apart of my income. The company had my file for 4 months and waited to tell me this at the very end after - missed closing dates. I gave my 30 day notice were i was living, moved out my house based on closing date, went homeless for 8 days now with - people in my household. I had to pay for a - truck and keep my furniture in there waiting around on them to close me. After 4 long days I had to return the - and put my furniture in - storages because i have alot of things. They have cost me alot of money, and stress ( - ) on me and my family. They also made me close - credit cards out 3 weeks ago when i was orginally suppose to close and know my score is going to drop hard.

LoanDepot customer in Tennessee
Jun 08, 2015

* Source: CFPB Complaint Database

LoanDepot response to complaint:
Closed with explanation

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