LoanDepot Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

LoanDepot Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Oregon

We refinanced our home with LoanDepot to make home improvements. After we signed closing documents and the 3 day rescission period expired, they claimed that the boilerplate Compliance Agreement we signed required us to make repairs to the lower deck on our home as a condition for obtaining the funds. We requested that they provide the closing document that imposed the condition and they have failed to do so because we are quite certain that no such document exists. However, LoanDepot is steadfastly refusing to dispense funds claiming that we agreed to conduct the deck repairs as a condition to receiving the loan.

LoanDepot customer in Oregon
Oct 04, 2016

* Source: CFPB Complaint Database

LoanDepot response to complaint:
Closed with explanation

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