LoanDepot Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

LoanDepot Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker New Jersey

My husband and I are in the process of buying a home. I was working with - - ( NMLS # - ) on submitting a loan application. We received a call from a friend, ( - '' for the purposes of this story ... - is another broker ) we worked with on getting our pre-approvals when we were making offers. He told us that - had called him pretending to be my husband. - '' did n't recognize the voice and said he would have to call back and got a phone #. The phone number was a - phone number ( we are in - ) and the voice mail said - ''.


Hi this is ( insert my husbands name ) '' and when - '' questioned him saying I just tried calling you and it went to voicemail of someone named - '', he said you must have dialed the wrong number ... what rate were you giving us ''? Clearly he was acting unethically and likely trying to gain a competitive edge over the other broker we are working with and committing fraud pretending to be someone he is not. I am not only angry but nervous knowing someone like this has my confidential financial information

LoanDepot customer in New Jersey
Jun 30, 2015

* Source: CFPB Complaint Database

LoanDepot response to complaint:
Closed with explanation

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