Review and analysis of over 1,138 Fha Mortgage complaints against JPMorgan Chase
JPMorgan Chase consumers have reported over 1,138 official complaints related to FHA mortgage. Out of the 1,138 consumer complaints against JPMorgan Chase, 22% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase responded to their complaint) and 100% were processed in a timely manner. 5% of consumer complaints against JPMorgan Chase resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.
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JPMorgan Chase Mortgage loan modification,collection,foreclosure December 9, 2015 - - and - - filed for a short sale application in - and we received an offer on the property in -. They are a divorced couple who are both on the loan and turned in all paperwork including proof of income or lack thereof, bank statements, tax returns and required documentation and divorce decree. Chase required that the wife quitclaim the property to the husband so that - of the - parties claim responsibility for the property which we are totally baffled by and now they are telling us instead of moving forward with looking at the offer presented that they have to consider th... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure December 9, 2015 - We fell behind in mortgage payments have been trying to get a modification since - but Chase will not give us a decision. Now are faced with foreclosure. ... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account November 27, 2015 - in 2012 I received notice from chase mortgage that my insurance underwriter moved out of - My mortgage, in effect, doubled. It was approximately 4 to 5 months that had passed when I realized this had occurred and my payments were being held in suspense and I was being penalized. I paid a higher rate for several months, being assured that everything would be okay at the end of that period. It is not. I am in an escrow spiral I can not get out of and they are demanding over - dollars a month starting -. I am a mother of - kids. It is -. They will not be receiving payment. I have... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 25, 2015 - First Issue : Loan # with Chase - the - - # IS -. This is a Mortgage with Chase, which I believe has already been paid off through Securitization. Has is Mortgage or Note ever been Securitized. When original mortgage was done. The Note which is the Property of - - Not the banks. Second Issue : I have repeatedly asked that the sale date be removed because this is duel processing which is in violation of the HAMP ruled attached. This file is currently in review for a HAMP Modification with Chase and has an Escalation opened with chase and an office of the president file opened... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account November 23, 2015 - Paid off our mortgage loan -/-/15. Chase is not reporting our payment on - -, 2015. On our credit report states our last payment was made - in the amount of our payoff, but this was made on - - 2015. Enclosed is the proof of payment on - - as well as a letter from Chase dated - - that our mortgage has been paid off. We made a regular scheduled mortgage in - 2015. ... |
JPMorgan Chase Mortgage settlement process and costs November 18, 2015 - On - -, 2015 I faxed Chase and sent certified mail a " Qualified Written Request ''. On - -, 2015 I received a package from Chase that contained and account history that had - items listed " NO - '' even though I was being charged various amounts and Truth and Lending Statement that did not have my signature nor my husband signature on it. I called Chase on - -, 2015 and spoke with - -, - -, - -, - - and - - to find out, what am I paying for under the items on my detailed account history listed as " NO - '', why the Truth and Lending did... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 16, 2015 - This compliant is related to CFPB CASE - AND TO PREVENT FORECLOSURE SCHEDULED ON - -, 2015. J P Morgan Chase Bank purchased Washington Mutual. Home Owner of Property servicer - - - reported to be the servicer of - - -. - - - denied being lender. - - Bank reported - ( loans service by others a department of - - - was the actual lender. - - - denied any department exist in - - -. - - - is foreclosing of home owner without proof of ownership. Chase Bank reported - - - is lender but has not provided document ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 10, 2015 - I had originally gone to a - ( - - - - - ) for financial counseling with the goal of reducing my interest rate on my mortgage. Their suggestion was to assist me with a modification application. I found out several months later that there were far more effective ways to reduce my interest rate ( potentially a streamline refinance ). Furthermore the modification, while approved, was terminated as a consequence of my lack of financial hardship. Before applying, I had actively stated to my servicer as well as the counseling agency, that I did not have a financial hardship. The go... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 10, 2015 - Chase Home Finance has been since -/-/-, showing me behind on my mortgage payments. I bought my house -/-/-, and made my first payment to - - - -/-/-, -/-/-, -/-/-, -/-/-, and -/-/-. -/-/-, I receive a statement from Chase home Finance stating that I am behind approximately $3300.00 on a - -, - statement. I start disputing this information not only with Chase but with - - -. -/-/-, I receive an apology letter from - - - stating that I have not been behind on my payments, all payments have been made on time to da... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 9, 2015 - Mortgage company will not modify loan ... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account November 9, 2015 - I received a letter from Chase stating my payment -/-/- was not credited and requested I send proof of payment. I inquired with my bank and my bank sent statements -/-/- verifying we did in fact make a payment -/-/-. I was unemployed -/-/- and called Chase stating so -/-/-, we paid $810.00 -/-/-, we made - payments in the amount of $810.00 -/-/- to cover the missing month and paid $810.00 -/-/- payment. I faxed the same information the bank faxed -, she called me and left voicemail stating she was having the payment credited to have issue res... |
JPMorgan Chase Mortgage application, originator, mortgage broker November 6, 2015 - To whom it may concern : My husband and I ( - - and - - ) are sending a written complaint regarding the bank JPMorgan Chase Bank located -, NJ for the following reasons : When we started with the process of our house loan a representative by the name of - - in -/-/2013 began to assist us. However, for some reason he stopped working at this bank and our entire process was delayed and we were informed that a new representative would be following up with us by the name of - -. However, - never followed up with our case and no one from the bank contacted us rega... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account November 4, 2015 - I filed bankruptcy and did not include my mortgage as I intended to keep it and have always paid on time. After I filed my BK but before it was discharged a law was changed stating that you must reaffirm your mortgage with your bank. I was never notified and my bank refuses to list my mortgage on my credit reports and it shows up as included in my BK. So my years of perfect payments do n't show up on my report. Chase bank has admitted that this fell into a grey area but says there 's nothing they can do about it. I want my mortgage to show up on my credit report because I notified them that I ... |
JPMorgan Chase Mortgage settlement process and costs November 2, 2015 - I am closing on the sale of my home on - -, 2015. I have an FHA mortgage with JP Morgan Chase. I have been told that I will have to pay interest for the entire month of - even though I am paying off the loan before the end of the month. This amounts to approximately $490.00 in interest I am being charged for absolutely no reason. They are also charging me an entire month 's worth of mortgage insurance as a result of this practice, which equates to an additional $110.00. New rules are in place prohibiting this practice for loans originated after - -, 2015 ; however, JP Morgan... |
JPMorgan Chase Mortgage credit decision / underwriting October 29, 2015 - This letter is to remedy a problem I am having associated with an old marital property. the I was divorced in -/-/- from my ex-husband. In our divorce decree, my ex-husband was awarded the property and I signed a quitclaim over for this property, filed bankruptcy in - -/-/- with it being discharged in - -/-/-. In -/-/- I purchased a new home and attempted to refinance the home in -/-/- only to be advised that a negative " hit '' was placed in the - system stating I had foreclosed on a loan which is untrue. My ex-husband continued paying on the loan and from ac... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure October 27, 2015 - As a single mother of - children, over the past 15 years, I have maintained to the best of my ability and income to keep my mortgage current. When my child support ended per our agreement, I experienced other hardships and I began losing hours and overtime pay at work, it became more difficult to keep current. Over the last couple of years my mortgage has been with Chase. I contacted them and requested assistance and to modify my loan payment to bi monthly to make it easier. They refused and when I submitted my documents for modification they only reduced my payment by $40.00. I also aske... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account October 27, 2015 - Chase company did not properly credit the payments that I made -/-/- in the amount of $950.00 and -/-/- in the amount of $950.00. This payment should have been credited to : -/-/- payments. I spoke with - - in escalations on -/-/- and request that our recorded conversation be referenced if you have any questions. - stated at the end of our call that once -/-/- payment was credited to our account we would be current. - was aware - payment in the amount of $950.00 was already sent by my bank to Chase and stated she would " watch '' my account over th... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure October 26, 2015 - Approximately a year ago I inquired to Chase about changing my mortgage interest I had since - to a lower rate. I have a --7.25 % & --10.50 %. I have recently retired and my income has been reduced over 60 %. I have never missed a payment and thought they would reduce it to a lesser rate. After numerous calls and filling out the MA form I was told that I did not qualify because I was current on my payments. Also it was for only the 7.25 % loan and they did not look at the 10.5 %. So I missed - payments and they then sent me the forms again. I filled out all of the information... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account October 26, 2015 - Last fall I began the process of being qualified to receive relief in my mortgage payments via the HARP Program with Chase Bank. There was a steady flow of information back and forth but what made it tough was that every 3 to 4 weeks I was assigned to a different Account Assistant. I seldom talked to the same person twice. So everything had to be repeated numerous times. Finally I was informed that I qualified for Harp relief by - -, who told me to keep paying and not to get behind while the agreement was being finalized. I was told that my mortgage payment was being changed from $1700.... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account October 22, 2015 - Please refer to case # -. I have applied on behalf of my aged ( - yrs. old ), ill mother to have Chase Bank reduce the interest rate on her mortgage loan -/-/-. She is currently paying 7.85 %. The she is retired and on a limited retirement income. The house needs a new roof as the current roof is over 50 yrs. old and is leaking causing water damage to the structure. She is trying to save money to replace it. We supplied Chase with all of the required documents but they have continued to " sand bag '' us by taking their time and requiring each month that we supply additional bank sta... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure October 22, 2015 - I have been dealing with Chase Bank about my mortgage since -/-/2014. I have asked for a copy of the qualifications for the cash for keys program, a copy of the qualifications for the relocation fund, a copy of the qualifications for a short sale, and a copy of the qualifications for a deed in lieu of foreclosure. Chase has repeatedly refused to help me with anything saying I do not meet the qualifications for any of these programs but they refuse to mail me a copy of the qualifications. ... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account October 19, 2015 - Chase bank consistently mismanages the Escrow and engages in fraudulent practices of incorrectly assessing escrow. Without a significant change in county/ city taxes or insurance they just increased the mortgage payment by about $1000.00 per month after 5 years of regular payments. Chase bank does not provide visibility or an option to pay taxes separately. ... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account October 15, 2015 - I have been paying PMI from the onset of a refi that was done back in -/-/- even though I was told by the loan officer from the onset of the loan application that lets get the loan thru and then wait 2 -3 months and then apply to get the PMI removed. I questioned this due to the fact that the appraisal that was used for this loan was the original home purchase appraisal used for the purchase of the home in -/-/-. I trusted the loan officer and waited 6 months to be exact. Once I contacted Chase they indicated that the appraisal that was used for the refi did not meet the criteria for... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account October 13, 2015 - JP Morgan Chase gave me the wrong payoff on my home. I was told by Chase that my payoff included my original loan amount as well as my loan modification I had done a few years prior. I even have a letter signed from an officer at Chase stating that my payoff included -. I sold my house and made $13000.00 only to find out that I owed $15000.00 after closing, which is the amount for modification. I had to return money and give an additional $2500.00. I would have not sold my home if I knew this. I was misled in believing that when I sold my home I would actually make a little money to h... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account October 9, 2015 - I received my mortgage loan -/-/- and refinanced -/-/-. The mortgage showed on my credit report until then but dropped off after the refi and I was n't told this was going to happen. I 've had over 4 years of on time payment history that is n't reflecting and I would like it back on my report. I called Chase who told me to call the - reporting agencies. I called and they 're all telling me they can only report what 's given to them and if Chase does n't provide the info, then they can not report. Do I have any options at this point? ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure October 7, 2015 - My home has been in pre-foreclosure since - 2014 because of the situation my estranged husband put me in. I am a victim of financial abuse and have been working with several government agencies to recover from the economic burden he has left me and my - small children with. The concern I have with the current mortgage company is the time frame that this pre-foreclosure process has taken and we still have not even had an underwriter give me any options to keep the house. They keep asking for more, and more and more. Anytime there has been a request I have given it to them in a VERY timele... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure October 6, 2015 - When speaking to my Chase rep who is supposed to be helping me submit a modification option with paperwork she told my wife and I to not pay anymore on the mortgage or send in any payments because Chase will not accept it. She said that it could take up to 45 days to get our modification reviewed and approved. She told us to just save our money and save as much as we can. In late fees we were behind by an amount we could pay right then but because it was not including the attorney fees for Chase she said it was closer -. This just does not sound like it is right and I have never heard of no... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure October 6, 2015 - On - -, - wife and I received a letter from 3rd party seeking foreclosure on Chase 's behalfI have faxed back to Chase the packet from Chase regarding the mortgage assistance information that was needed. I have faxed said packet this very morning - -, 2015. Within Chase 's letter and communication it states that we have until - -, 2015 to return the paperwork. Let the record show that the packet was returned to this department 17 days before the final date to apply for assistance for our mortgage. I have also, faxed to - - a dispute letter to the validity of the debt... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure October 5, 2015 - My husband and I are experiencing some financial hardship. I initiated a call with the mortgage lender Chase bank for to apply for a loan modification. Turn in all required paperwork everything was fine until we mailed in the contract and made a late mortgage payment. Because the mortgage payment was 30 days late and was for the full amount of our loan it nulled and voided the loan modification contract. After being told this a day after making a good effort '' to make the full amount of payment not knowing the contract was not signed by the homeowners ( my husband and I ) we just assumed tha... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account September 29, 2015 - I sent Chase bank a certified letter - - stating that I want a disclosure pamphlet of there policy that you are allowed to make a when there is a discrepancy with your mortgage account.. I asked that it be sent and call me when its sent off. Including a tracking number. It is my right to them. It is a federal law. They are not providing them to me. ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure September 28, 2015 - On -/-/- I had - and was out of work for two weeks using up my PTO time. I went back to work until -/-/- at which time I was informed that my - was being audited which put me out of work through -/-/- putting me a month behind on my bills. I was able to just about catch up with my tax return. I then contacted Chase to do a refinance to lower my interest rate. In - or - they told me I had $50.00 to much debt to income ratio. I have applied for every - of their programs and have gotten no where with them. The final straw was when they contacted me on -... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure September 24, 2015 - Over the past few months Chase has sent me letters about ways to contact them to discuss my mortgage. I have tried calling the phone numbers they provide on their letters only to dial the extension they provide and have the call automatically hang up. When a rep does answer the phone, they say they have no record of the letter. That is what happened today when I called regarding the letter dated -/-/15. I also tried again to call the number and extension on the letter dated -/-/15 only to get a recording that the extension is not valid and the call automatically disconnected. My co... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account September 23, 2015 - I asked multiple times to cancel PMI on my loan, and they continued to refuse. The only way I could reduce PMI was to refinance with a different lender, costing the time and expense of refinancing. ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure September 21, 2015 - In -/-/-, I received a packet from Chase Home Finance stating that they were part of a class action lawsuit and I had been approved in the past for a loan modification. As part of the lawsuit, Chase was required to offer assistance to see if there was anything else they could have done for us. So I submitted the application and they placed me on a two month forbearance for - and -/-/-. My mortgage was current prior to submitting the documents. They placed me on a two month forbearance to better my situation, not realizing all those payments would be due and payable -/-/-. I w... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure September 19, 2015 - I am a senior of - years old experiencing a considerable hardship, as a consequence of reduced income, - on both of my -, and an extensive -, which is ongoing ( NOT covered by Medicare ). In 2015, I have applied for financial assistance with CHASE, who services my mortgage on behalf of - -. At that time, my monthly mortgage payment was about $ -. I have asked to be considered/reviewed for each financial assistance alternative that I 'm eligible for, marking the appropriate box on the first page of the RMA. During the processing of the application, I received conflicting in... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure September 17, 2015 - I would like to file a complaint against Chase Bank. I held a mortgage with Chase and unfortunately due to unforeseen circumstances I had a dramatic loss of income and was unable to make my payments. I approached Chase about a loan modification and began the process. Chase granted me a total of - loan modifications and after a couple years of continuous stress accepted the last -. We met every criteria they had for us regarding each and every modification but at the completion of each threatened foreclosure and the process began again. At the time of the final modification we were over -... |
JPMorgan Chase Mortgage credit decision / underwriting September 14, 2015 - I submitted a home loan modification for the - time to Chase Bank. I am - military. I currently reside in the home now. I didnt somehow qualifiy for a the loan modification, and I provided all the documentation for the homeloan modification. I can afford the mortage payments but at a reduced rate. Since Chase Bank has decided to dissapprove my loan modification I will file bankruptcy, and in addition I will file a law suit against them as well for damages. I provided documentation in my loan modification stating my hardship. I asked for the audit report from Chase Bank and the orginal lo... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account July 17, 2015 - i want to point out something extremely troubling in this case. When I spoke to -. - - with Chase bank when reaching out to the assigned - -, account specialist who has not returned any calls, email etc., regarding matters stated below since the start of my inquiry into this matter in -/-/-. On - - and/or - - -. - stated in the taped recorded message that we were on with her myself and the downtown - -, banker we were on a - way call with. I was speaking to -. - about my concern of never being late on my Chase mortgage payments and always pa... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure July 17, 2015 - After marrying a man with - children I bought a house big enough for us on my own because of his recent bankruptcy. Due to delinquency of his kids I had to quit my job, which was not a hardship, because of his income and my child support. After one of his children - he divorced me. In order to salvage the situation, I got a job several - miles away, rented out the house, and Washington Mutual was very gracious in making a restructuring agreement with me, contingent on my making timely payments for six months. A few months into this probaitonary period, Washington Mutual was taken over... |
JPMorgan Chase Mortgage application, originator, mortgage broker July 16, 2015 - I attempted to get my house refinanced with Chase Bank. After speaking with - - NMLS ID -, he informed me everything looked great! My credit was excellent, my income and assets were great! After initially telling me the loan was approved, Chase quickly realized it was n't in their best interest to approve the loan, because the interest rate would have declined almost - points. - was very reluctant to do any email communications, instead he wanted to discuss the issue over the phone. I own - businesses which are - 's, which basically flows all income through my personal inc... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account July 13, 2015 - I have a home loan with Chase and for some reason I think they do unfair things with the owner of the house. I asked a questions about a bill I received regarding my property in California and was told they would check it out and get back with me yet they paid the bill and to this date if I had not looked at my account on line I would have not known that they were increasing my mortgage payment. They keep charging me an extra $15.00 and for what reason I do n't know. I have received money back for them during things that were not fair but it was added to my loan. I have asked for an audit bu... |
JPMorgan Chase Mortgage credit decision / underwriting July 10, 2015 - I had gotten a loan in -, pd mort. Then our Mort. went up so deleted pmnt of $400.00 to $410.00. They did n't send out - pmnts - or -. In -, they took both the $400.00 and the $410.00! My bank manager helped me delete the -. pmnt until Chase put $ $ back in acct. I did n't know I had to restart pmnts and no pmnt went out for -. Now I am behind on Mort by 1 month and they r threatening us with foreclosure when we already have sent the pmnt agreed upon which was $50.00 extra/mo. We sent $460.00 in - and -. We r working to get this taken care of. We r not in... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure July 10, 2015 - In -/-/- I fell behind in my mortgage payments to JP Morgan Chase due to a job loss and began the process of requesting a Loan Modification. The property had been purchased in -/-/- and the Loan Modification Agreement came in - -/-/-. My complaint regards the terms of the modification ( the Loan Modification Agreement is attached ). My original loan had an interest rate of 7.5 %, which is exactly the rate on the loan modification. I was 17 years into a fixed rate 30 year mortgage, and the agreement is for 40 years, in effect turning a 30 year mortgage fixed rate mortgage into... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account July 8, 2015 - We sold our house in - of 2015. We used an attorney, - - ( - - - ), to close our loan. He ordered a payoff, and we closed on our house on - -, 2015. A wire transfer was initiated by the - - - on - -, 2015 using the - - - System for the full payoff amount - per the closing attorney. We called Chase to inform them we were selling the house prior to closing. We asked them to note the sale on the account so we would have no negative marks on our credit. A Chase representative said this would not be an issue. We called Chase on - -, 2015 to conf... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure July 7, 2015 - I have been trying to sell my home for - years after being turned down by Chase Bank to help with our monthly payment. After - years of waiting for a buyer we finally have someone that wants to submit a fair offer on the home but Chase 's refusal to provide a copy of the new appraisal is holding up the file. That 's all we need to proceed with the buyer 's offer to Chase Bank. Can you please help with this issue? ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure July 3, 2015 - On or about -/-/2015, I received an approval letter from my senior lien holder and immediately forwarded it over to the junior lien holder Chase. I have received several extensions from the Senior Lien Holder and I have informed Chase that I can not receive another extension. This latest extension expires on -/-/2015. I have phoned, emailed and sent messages through equator and still no result on my approval letter. My file has sat with Chase for over a month and was not touched. It took - months to get my address corrected. It is as if the bank is pushing me into a foreclosure ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure June 30, 2015 - We are now in our 2nd year and our 2nd attempt of trying to get a loan modification, Chase our mortgage holder has done everything possible in putting obstacles to getting it done, Including fraud and out right LYING ... |
JPMorgan Chase Mortgage application, originator, mortgage broker June 23, 2015 - I applied for a conforming, 30 year fixed mortgage from Chase. I am a partner in a 400 person firm, have been employed without a break for over 30 years, have a hefty bank account, putting 66% down on the house, have - the loan amount still in the bank after close. - Chase tells me the debt service threshold is exceeded, then it's my company's acquisition that's the problem, then my - income, and after 60 days of going back and forth, asking me for the same info over and over, Chase changes the term of my loan, making up exceptions Based on the above, and making excuses on info they... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account June 23, 2015 - After 7 years of me paying my taxes directly to the city - NJ Chase decided to pay the taxes on my behalf therefore creating at - plus escrow shortage thus leading to a - increase in my monthly mortgage payment. While Chase investigated the issue they recommended that they temporarily suspend my auto debit. I agreed. I was told to make a manual payment. I went online to make the manual payment and my account presented that I was still enrolled in auto pay therefore I did not make the payment for risk of being charged - at the higher amount. 30 days later I was told I was delinqu... |
JPMorgan Chase Mortgage settlement process and costs June 20, 2015 - - - - - - - - - - -, - - - : - - - -, California, CFPB Complaint No. : - - - : Thank you for your response to the above referenced matter. I find that response to be rather dismissive, condescending and misleading. As Trustee of a Trust - operates in a fiduciary capacity in regard to the beneficiaries of the Trust and is solely responsible for the actions and conduct of the Trust according to its provisions unless it is co Trustee with another entity or individual. To attempt to differentiate ownership between the Trust and the Tru... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure June 18, 2015 - I have been trying to modify my loan for almost FOUR years now, since - -. The - - packages I filed, all with MetLife and then the last transferred to Chase, were mishandled and processed as Short Sales ... NEVER was any paperwork completed for a short sale during that time frame. I filed a complaint with Chase 's corporate office and they looked into the matter. They returned a denial for assistance very quickly. So the house was then put up for Short Sale in the end of -. - offer came in and by late - was withdrawn due to the buyer failing to meet certain requirements. I... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure June 15, 2015 - My husband and I fell behind on our mortgage. We were given the wrong information by Chase and finally after six months we were told what we could do. That was -/-/- and now three years later we finally were approved for a modification and our payments were suppose to start in -/-/-. We submitted our - set of documents and they were rejected, we submitted our - set and again rejected. So -/-/- has come and gone and we submitted our - set and it was accepted but the problem is they were accepted on -/-/-. We are now two months behind on our modified mortgage! I aske... |
JPMorgan Chase Mortgage settlement process and costs June 10, 2015 - I obtained this loan in 2000. The interest rate was to be a fixed, stated a fixed but jumped. Also, fees were included -. The company after the condo was sold, started calling and making threats. I would like all my money back, every penny. I have many complaints to file because believe it or not they are somewhat related. ... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account June 9, 2015 - ChaseRelief of Stay application is complete negligenceAs the property information provided to bankruptcy court is not my homeChase also notes no notice was sent regarding bankruptcy this is false as wellWAMU was my creditor not CHASEChase would not be listed as CHase has confirmed no NEW servicer notice was sent to me at no time in the last quarter of - as required. However CHase knew to appear and apply for Relief of stay and granted based on a negligent untrue application with the wrong property - not my home. The appraisal completed by/hired and approved by Chase during the bankruptcy wa... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account June 8, 2015 - Chase is dual tracking this borrower. I submitted a loan modification application for this borrower on -/-/2015. On -/-/2015, the lender scheduled a mortgage foreclosure sale for -/-/2015. The packet was facially complete. It was missing - item - proof of rent payment for - month, which I just submitted today, -/-/2015. This was a new income source as of - - ; the borrower had already submitted proof of income for - ; we were just waiting on the - rent payment to submit the - month. ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure June 5, 2015 - I have a home loan through CHASE. I got laid off from work in -. I received a loan modification -, and laid off from my job -, received unemployment from - until -. I was brought back to work - making same amount, but working less than 20 hrs. a week. I notified CHASE re : my employment situation immediately. I was told I can receive assistant for being laid off. I was out of work and finance from - until -. I received a full-time job - making more - hrs a week with benefits. I re-applied for the Hardest Hit Funds here in - in -. This program gives assistanc... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure June 4, 2015 - I have been attempting to get a modification on my home loan since -/-/-. I have been given the run around by Chase for the entirety of this process. I have been asked to send entire application packets no less than - times in the process of this modification. I have had several different representatives when in the application process. Now that we are to the final modification documentation, Chase is attempting to collect additional funds that would not have been incurred had they completed their part of the modification process in a timely matter. In addition to the balance of the ho... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure June 2, 2015 - We are a military family. We took all steps necessary starting in - to avoid foreclosure and bankruptcy. With no other option, we filed Ch. - bankruptcy in - to release us from the house. The house was discharged in - but we are still receiving bills and attorney letters for collections from the HOA. We are told because the deed is still in our name we are responsible for -, etc. The mortgage company will not cooperate with a Deed in Lieu. The mortgage company is forcing us to comply with their short-sale terms of listing the home for 120 days before considering a Deed in Lieu. ... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account June 1, 2015 - My loan was sold without notice I found out the day before the effective date! I get my Documents online but was never notified in that method and have not seen any letters. ... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account May 30, 2015 - Mortgage Escrow account we asked Chase to remove home owners insurance. Chase did a mortgage escrow account review and noted a shortage. Chase printed the statement on -/-/2015 I received the notice on -/-/- (Saturday), that my total monthly mortgage and escrow payment will change on -/-/- Chase gave me the option of paying the shortage, or changing my monthly payment, or paying a portion.... |