JPMorgan Chase Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

JPMorgan Chase Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Texas

On - -, - wife and I received a letter from 3rd party seeking foreclosure on Chase 's behalfI have faxed back to Chase the packet from Chase regarding the mortgage assistance information that was needed. I have faxed said packet this very morning - -, 2015. Within Chase 's letter and communication it states that we have until - -, 2015 to return the paperwork. Let the record show that the packet was returned to this department 17 days before the final date to apply for assistance for our mortgage. I have also, faxed to - - a dispute letter to the validity of the debt we are said to owe in their foreclosure letter and threating correspondence received on - -, 2015 stating we owe by today $130000.00. We are working with a Customer Assistance Specialist- -Direct Number - ext. -General Number - also, sent check to pay a payment a few months ago and Chase sent it back to us. I have connected via phone with - and and she has informed me that they are not allowed to accept any more payments and the only option we have is to apply for Mortgage Assistance. I have


and the bank billing us for their attorney legal fees or alleged attorney department? Companies who claim to be a collector but misrepresent their firm as a Law Firm '' who have made these same greeting statements when this was not the case at all. This is a Violation of Texas Deceptive Trade Practices, Consumer Practices Act, and The Texas Debt Collection Act. For my own protection to possible deceptive tactics. I have mailed a copy of this letter from - - sent to me and the - they sent to my wife - to the office of The Texas Attorney General to make them aware of their communication. These precautions are necessary

JPMorgan Chase customer in Texas
Oct 06, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

Created with Highcharts 4.2.3JPMorgan ChaseComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20150100200300400Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan ChaseLoan modification,collection,foreclosure3.8%79.9%1.9%3.7%1.5%8.1%1.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure0.2%7.4%6.9%0.6%2.6%0.9%80.5%0.9%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
marianne.lake@chase.com
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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