JPMorgan Chase Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

JPMorgan Chase Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Pennsylvania

In -/-/-, I received a packet from Chase Home Finance stating that they were part of a class action lawsuit and I had been approved in the past for a loan modification. As part of the lawsuit, Chase was required to offer assistance to see if there was anything else they could have done for us. So I submitted the application and they placed me on a two month forbearance for - and -/-/-. My mortgage was current prior to submitting the documents. They placed me on a two month forbearance to better my situation, not realizing all those payments would be due and payable -/-/-. I work in education, a forbearance to me is a stop of all payments and they added at the end of the loan. So I applied for another modification to get assistance with the two months I am now behind, to be told they can only offer me a short sale of my mortgage. I am so upset. Now I have maxed out all of my credit cards and over $100.00 in - - fees just to get my mortgage current.

JPMorgan Chase customer in Pennsylvania
Sep 21, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

Consumer disputes how JPMorgan Chase handled their complaint

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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