JPMorgan Chase Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

JPMorgan Chase Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Mississippi

in 2012 I received notice from chase mortgage that my insurance underwriter moved out of - My mortgage, in effect, doubled. It was approximately 4 to 5 months that had passed when I realized this had occurred and my payments were being held in suspense and I was being penalized. I paid a higher rate for several months, being assured that everything would be okay at the end of that period. It is not. I am in an escrow spiral I can not get out of and they are demanding over - dollars a month starting -. I am a mother of - kids. It is -. They will not be receiving payment. I have tried several times to pay them and they will not accept anything less than this amount.

JPMorgan Chase customer in Mississippi
Nov 27, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
In progress

Created with Highcharts 4.2.3JPMorgan ChaseComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20150255075100125150Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan ChaseLoan servicing, payments, escrow account3.0%71.3%9.2%4.3%2.7%8.3%1.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
marianne.lake@chase.com
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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