JPMorgan Chase Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

JPMorgan Chase Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Louisiana

My husband and I fell behind on our mortgage. We were given the wrong information by Chase and finally after six months we were told what we could do. That was -/-/- and now three years later we finally were approved for a modification and our payments were suppose to start in -/-/-. We submitted our - set of documents and they were rejected, we submitted our - set and again rejected. So -/-/- has come and gone and we submitted our - set and it was accepted but the problem is they were accepted on -/-/-. We are now two months behind on our modified mortgage! I asked Chase when will the payments start and I was told the date on the documents. Chase found something wrong with all of our documents! There was nothing wrong with them but they are dragging it out all over again! How can something designed to help you start out by drowning you? We are in the same boat we were in last time! So now we have to play catch up! That is not fair!

JPMorgan Chase customer in Louisiana
Jun 15, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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