JPMorgan Chase Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

JPMorgan Chase Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Nevada

Over the past few months Chase has sent me letters about ways to contact them to discuss my mortgage. I have tried calling the phone numbers they provide on their letters only to dial the extension they provide and have the call automatically hang up. When a rep does answer the phone, they say they have no record of the letter. That is what happened today when I called regarding the letter dated -/-/15. I also tried again to call the number and extension on the letter dated -/-/15 only to get a recording that the extension is not valid and the call automatically disconnected. My complaint is that Chase is sending me letters with false contact information and this is an unfair business practice. Chase and other banks should not be allowed to send their customers with false and misleading information on their letters.

JPMorgan Chase customer in Nevada
Sep 24, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
In progress

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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