JPMorgan Chase Mortgage Complaint

JPMorgan Chase Mortgage department,

FHA mortgage Settlement process and costs Massachusetts

On - -, 2015 I faxed Chase and sent certified mail a " Qualified Written Request ''. On - -, 2015 I received a package from Chase that contained and account history that had - items listed " NO - '' even though I was being charged various amounts and Truth and Lending Statement that did not have my signature nor my husband signature on it. I called Chase on - -, 2015 and spoke with - -, - -, - -, - - and - - to find out, what am I paying for under the items on my detailed account history listed as " NO - '', why the Truth and Lending did not have our signatures on it and why Chase opened - accounts in my name on - -, 2015 and - -, 2015 which none of the above Representives could answer. During this time Chase kept reporting to - which is against the law under Fair Debt Collection Practices Act and RESPA. I then sent them another " qualified written request '' on - -, 2015 certified mail. In - I did receive several letters from Chase requesting more time and then on - -,


prove that Chase has fabricated half of the notes as I have all the actual recordings to these dates. Unfortunately your programs will not allow me to attach voice recordings but I will mail in the disc. Chase has written me that information on the origination of the loan, accounting and servicing fees, debits and credits, Mortgage and assignments, Attorneys fees, suspense and unapplied accounts, property inspection fees and servicing related questions are propriety or unavailable, and will not be provided. How can I pay Chase when they can not provide proof that they own my loan. Chase has also opened - accounts in my name on - -, 2015 and - -, 2015 and they can not tell me why. What they are doing is criminal under the fair debt collection practices act and RESPA. I know that the CFPB do not represent the consumer but they must be stopped. How many other people are they doing this too. Please make them accountable for the same laws that we have to follow and there punishment should be the same as ours the consumer.