JPMorgan Chase Mortgage department,
FHA mortgage Credit decision / Underwriting Washington
I had gotten a loan in -, pd mort. Then our Mort. went up so deleted pmnt of $400.00 to $410.00. They did n't send out - pmnts - or -. In -, they took both the $400.00 and the $410.00! My bank manager helped me delete the -. pmnt until Chase put $ $ back in acct. I did n't know I had to restart pmnts and no pmnt went out for -. Now I am behind on Mort by 1 month and they r threatening us with foreclosure when we already have sent the pmnt agreed upon which was $50.00 extra/mo. We sent $460.00 in - and -. We r working to get this taken care of. We r not in good health as it is and this is causing more health probs from stress. I was getting calls from - to - at night, - times a day. I think that is stopping but now sending pre-forclosure papers. This is utterly ridiculous!
JPMorgan Chase customer in Washington
Jul 10, 2015
* Source: CFPB Complaint Database
JPMorgan Chase response to complaint:
In progress
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.jpmorganchase.com/ |
Phone | (212) 270-6000 |
[email protected] | |
Address | 270 Park Ave Fl 12 New York NY 10017 |
JPMorgan Chase | |
JPMorgan Chase |
Loading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |