JPMorgan Chase Mortgage Complaint

JPMorgan Chase Mortgage department,

FHA mortgage Application, originator, mortgage broker Georgia

I attempted to get my house refinanced with Chase Bank. After speaking with - - NMLS ID -, he informed me everything looked great! My credit was excellent, my income and assets were great! After initially telling me the loan was approved, Chase quickly realized it was n't in their best interest to approve the loan, because the interest rate would have declined almost - points. - was very reluctant to do any email communications, instead he wanted to discuss the issue over the phone. I own - businesses which are - 's, which basically flows all income through my personal income tax. - knew this up front and it did n't seem to be an issue. I was able to show - over $ - in liquid and I make over $ - a year. My credit score is -. When it came closer to the closing, - informed me that Chase could not refinance my mortgage and gave me the following excuse as to why they could n't : '' The guideline states that we can not use business account money for the cash needed on the refinance. - statements have your name of the business and can


Please note Section 37.13 ( b ) of - Guidelines. Since LLC income flows through my personal income tax, I did n't see how this should be an issue, it was simply a matter of me transferring the money to my personal account. But, to circumvent me doing so, he wanted to make sure the money was in my personal account for 2-3 months prior. Since I bank and have all of my business accounts with Chase, they know my banking history and where all my money is located. Please have someone look into this issue. I do n't see any reason Chase would have denied my refinance claim. Furthermore, Chase agreed to return the $570.00 back to me, but I still have n't received that back either. Regards,