JPMorgan Chase Mortgage department,
FHA mortgage Loan modification,collection,foreclosure North Carolina
As a single mother of - children, over the past 15 years, I have maintained to the best of my ability and income to keep my mortgage current. When my child support ended per our agreement, I experienced other hardships and I began losing hours and overtime pay at work, it became more difficult to keep current. Over the last couple of years my mortgage has been with Chase. I contacted them and requested assistance and to modify my loan payment to bi monthly to make it easier. They refused and when I submitted my documents for modification they only reduced my payment by $40.00. I also asked to have the PMI removed and again they refused. Now they sold my mortgage to - and this company is immediately instituting the foreclosure process after I told them the house has been on the market for a year and I am willing to do a short sale.
JPMorgan Chase customer in North Carolina
Oct 27, 2015
* Source: CFPB Complaint Database
JPMorgan Chase response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.jpmorganchase.com/ |
Phone | (212) 270-6000 |
[email protected] | |
Address | 270 Park Ave Fl 12 New York NY 10017 |
JPMorgan Chase | |
JPMorgan Chase |
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