JPMorgan Chase Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

JPMorgan Chase Mortgage department,

FHA mortgage Loan servicing, payments, escrow account New Jersey

Mortgage Escrow account we asked Chase to remove home owners insurance. Chase did a mortgage escrow account review and noted a shortage. Chase printed the statement on -/-/2015 I received the notice on -/-/- (Saturday), that my total monthly mortgage and escrow payment will change on -/-/- Chase gave me the option of paying the shortage, or changing my monthly payment, or paying a portion.

JPMorgan Chase customer in New Jersey
May 30, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

Company profile

Similar Complaints

How JPMorgan Chase handles Loan servicing, payments, escrow account complaints

Created with Highcharts 4.2.3JPMorgan ChaseComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20150255075100125150Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan ChaseLoan servicing, payments, escrow account3.0%71.3%9.2%4.3%2.7%8.3%1.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

Have a similar issue with JPMorgan Chase?

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
marianne.lake@chase.com
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

Tell us your story

Similar JPMorgan Chase Loan servicing, payments, escrow account complaints

Loading similar complaints

BadFinance.org

BadFinance.org is a nonprofit organization dedicated to provide financial analysis and advice to US consumers

About BadFinance.org -
Privacy and Terms of Use -
Contact Us