JPMorgan Chase Mortgage Complaint

JPMorgan Chase Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Missouri

I have been attempting to get a modification on my home loan since -/-/-. I have been given the run around by Chase for the entirety of this process. I have been asked to send entire application packets no less than - times in the process of this modification. I have had several different representatives when in the application process. Now that we are to the final modification documentation, Chase is attempting to collect additional funds that would not have been incurred had they completed their part of the modification process in a timely matter. In addition to the balance of the home, Chase is asking for $14000.00 in interest, along with other fees, and resetting my loan for a total of $97000.00. In addition to the $14000.00 in interest they are asking for, the funds from my trial modification, $2100.00, have not been calculated into the final modification documents. I am also being asked to pay an additional $330.00 in closing fees for a modification. During this process, Chase has also failed to take the true value of my home into consideration. According to - -, MO tax records, my home is valued at $85000.00 as of -/-/-. I


YOUR ESCALATION REQUEST HAS BEEN ANSWERED AND IT HAS BEEN CONFIRMED THAT ALL INFORMATION WAS TRUE AND CORRECT THAT WAS CONTAINED IN THE FINAL MODIFICATION DOCUMENTS. '' I do not feel that they are willing to make a modification that benefits the customer, rather a modification that benefits Chase. I do not feel that I should have to pay $14000.00 in interest, since it is Chase that has dragged their feet in this process. No interest should be charged on top of an interest-bearing loan. I should not have to pay closing fees ( $330.00 ) on a modification of an existing loan. The funds that I paid during the trial modification, $2100.00. should be applied to the final modification documentation. I also feel like Chase needs to include a 3 year home warranty ( the length of time it took for Chase to modify this loan ) if they are choosing to create a new loan instead of modifying an existing loan.