Review and analysis of over 2,101 Checking Account complaints against U.S. Bancorp
U.S. Bancorp consumers have reported over 2,101 official complaints related to Checking account. Out of the 2,101 consumer complaints against U.S. Bancorp, 20% were disputed by the consumer (i.e. the consumer was not happy with how U.S. Bancorp responded to their complaint) and 100% were processed in a timely manner. 20% of consumer complaints against U.S. Bancorp resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 6% resulted in non-monetary compensation.
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U.S. Bancorp Bank account or service account opening, closing, or management April 9, 2017 - On -/-/2017 deposit - - debit card checks each ( $2500.00 ) totaling $ - US bank Atm. Unable to access Acct on -/-/-. Called US bank customer service -/-/2017 and told my account closed due to fraudulent checks deposit made -/-/2017. I Obtained copies of checks in question from US bank and took to -, where checks originated. Informed by - that checks are valid. - contacted by phone, emailed this information to US bank with no call I to resolve this matter. I Called -, mgr at US bank - branch and told he spoke with someone over him. He informed me my account... |
U.S. Bancorp Bank account or service account opening, closing, or management April 7, 2017 - I SUBMITTED A HANDWRITTEN NOTICE US BANK - BRANCH DEMANDING TO CLOSE MY ACCOUNT. MONTHS LATER I RECEIVE DISCRIMINATORY TELEPHONE TACTICS OF DEBT COLLECTION EFFORTS IN E-CESS OF $230.00 BY A THIRD PARTY DEBT COLLECTOR. MY LETTER STATED THAT THE ACCOUNT WAS TO BE CLOSED AND REMIT THE CLOSING ACCOUNT BALANCE DUE STATEMENT TO MY PO BO- IN - OF THIS YEAR. I SINCE HAVE BEEN HARASSED AND THREATENED BY THEIR DEBT COLLECTORS DECEITFUL ACTIONS. THIS ACCOUNT IS PAID IN FULL. REFERENCE NUMBER -. CONFIRMATION NUMBER -.... |
U.S. Bancorp Bank account or service deposits and withdrawals April 5, 2017 - I have had many issues with US Bank, but this is the icing on the cake. US Bank continues to charge fees and allow transactions that should not be authorized to go through on my account. I cant even begin to explain how many times I have had to call to complain about my accounts. Last month, an unauthorized transaction of - went through on my account and a check to the - was sent back ... they never refunded me for the NSF I was charged. Today, US Bank sent back a check that was cleared on my account tuesday. I explained to them that when I checked my balance on their MOBILE app, that m... |
U.S. Bancorp Bank account or service deposits and withdrawals April 5, 2017 - I was informed that my business account at US Bank - - - -, OH - was in the negative for - $64.00 on -/-/2017. So on -/-/2017 I went into the branch bank and and deposited $90.00 leaving my account in a positive $26.00. I then brought some groceries at the - totaling $16.00 leaving a positive deposit of $10.00. Later on that afternoon, I go on line and see that I received a $36.00 overdraft fee making my account a negative - $28.00. Then one of the tellers from the US Bank branch office calls me to inform me that I am now a negative - $28.00 and I will also get... |
U.S. Bancorp Bank account or service problems caused by my funds being low April 4, 2017 - I have an case on finacial production case - and now us bank charge me overdraft fee $39.00 for being overdrawn because of - being unauthorized and now this bank will refund me. I have alerts on my checking account and this time my account was overdrawness on -/-/2017 and my alerts notify me on - and because I made a deposit on - on - was charge -. And they now telling me email alerts going out 24 hours and I should set up the alerts by text message this is wrong.... |
U.S. Bancorp Bank account or service using a debit or atm card April 1, 2017 - A new debit card with the logo visa was issued and was supposed to come in the mail, my account balance was $16.00 but when I went to check it it was at - $4.00, when I saw my current bank statement it said that the debit card was used but I have n't received it which was odd. Called to the US Bank and was told someone activated my card and used it at a gas station which I knew I did n't make, the personnel at the bank told me that after various attempts to withdrawal money from my debit card failed because of the wrong pin number, the remaining quantity of $11.00 was used. Then we proce... |
U.S. Bancorp Bank account or service account opening, closing, or management March 30, 2017 - -/-/- Dear Sir or Madam : This dispute regards a US Bank " Easy Checking account '' -, opened at the -, -, WA - branch. In essence, I asked for and opened a simple checking account with US Bank with $25.00. Not known to me, this account also contained a $6000.00 Line of Credit, a Visa Card, and a monthly fee. Despite - activity on the account from inception through today, my credit is in tatters and US Bank will do nothing to help. ( See attached US Bank letters ). What happened : I opened the checking account -/-/- to handle the proceeds of a real estate transa... |
U.S. Bancorp Bank account or service account opening, closing, or management March 29, 2017 - Hello, US Bank has charged me 7 Overdraft fees that are due to a bank error. I had a pending transaction that dropped off and never cleared my account. During the time that the charge was pending and now, US Bank has charged me seven overdraft fees due to a pending charge that NEVER hit my account. This is a violation of my terms and conditions along with the funds availably act. US Bank can NOT charge me a fee for being " overdrawn '' if the charge never hit my account. After speaking with the rep, she told me I would need to call back later since all the managers were in a meeting ... She th... |
U.S. Bancorp Bank account or service deposits and withdrawals March 29, 2017 - US Bank applies over draft fee 's on my account, based on the available account balance. They calculate the available account balance by subtracting my " Debit Card Authorizations '' from my actual account balance. " Debit Card Authorizations '' are defined below. " When you use your debit card as credit, and authorize payment without using your PIN, the final charge will be submitted by the merchant and reflected in your Account Balance once complete. Meanwhile, these transactions appear as Authorization Pending in your pending transactions list. Some authorizations may not be shown betw... |
U.S. Bancorp Bank account or service account opening, closing, or management March 29, 2017 - I had a checking and savings account with US Bank from around -/-/- until -/-/- or -/-/- ( not sure on the dates ). Around that time I was purchasing some items, - of these items were $.00 cents each, and received overdraft charges for these items, I was aware that US Bank was capable of forgiving Overdraft fees in discretionary instances and asked them if they could do so. They told me that they would not reverse the overdraft charges to which I asked them to close my account and told them I would not be banking with them any longer. I have since not received one letter, p... |
U.S. Bancorp Bank account or service making/receiving payments, sending money March 28, 2017 - Premise : I ordered book of checks via US Bank web-portal service. Few weeks went by, still not having received the checks, I called in to find out that they have sent it to some random address. The rep then proceeded to cancel the incorrectly mailed checks, and issued me new ones with the correct address. Here is the caveat : the rep issued the new checks with E-ACTLY the same number of the checks he had canceled therefore rendering all newly issued checks useless. Result : All the checks I had wrote ( lot outstanding keep in mind as I had to wait about 2 months from the initial ordering ... |
U.S. Bancorp Bank account or service deposits and withdrawals March 24, 2017 - There are multiple issues with U S Bank. I opened a checking account in -/-/-, I set up direct deposit for a monthly pension payment and my weekly paycheck. My -/-/- pension payment went into a closed account at another bank this was my fault, the payment is availiable on the first of the month I called the closed account bank and they transfered the money to my account at U S Bank the next day US Bank received the funds on - a Tuesday. US Bank did nothing they held the money not even returning it to the pension fund which is handled by US Bank. Normally one would expect the money... |
U.S. Bancorp Bank account or service account opening, closing, or management March 23, 2017 - I had US Bank for approx. 30 yrs but I wanted to change banks for several reasons but then somebody got ahold of my debit card and purchased an it from - it was not me so I did a fraud charge they returned the money and I closed my account they tried to talk me out of it but I did anyway Then six months I get a statement I had $370.00 in there that is the amount of the fraud charge so I go down there they reopened my account without my approval I told them I didnt want to owe them or them to owe me again they tried to get me to stay with there bank I talked to the manager and the assissta... |
U.S. Bancorp Bank account or service using a debit or atm card March 20, 2017 - DETAILED INFORMATION IS DOCUMENTED IN THE CHRONOLOGICAL TIME LINE OF EVENTS. I am writing this statement to lay out facts and circumstances surrounding the UNAUTHORIZED/FRAUDULENT withdrawal of funds from my personal accounts at U. S. Bank, by - - ( caretaker ). I filed the first claim in -/-/-. US Bank approved and paid the claim in the amount of $1300.00. I was told to go through all Bank statements going back to when - had moved in in -/-/-. I had to order some of them through the fraud department. I discovered unauthorized/fraudulent withdrawals from my personal acco... |
U.S. Bancorp Bank account or service problems caused by my funds being low March 17, 2017 - U.S. Bank charged an overdraft fee when the account never had a negative balance according to online banking records. In addition, the account is " opted out '' of overdraft protection and can not be charged an overdraft fee on " regular, everyday '' ( Dodd-Frank Act ) transactions that result in a negative balance. The bank has reserved the right to process these transactions but not to charge a fee resulting in the inadvertent processing of these transactions which results in a negative balance on an account that is " opted out. '' The transaction that U.S Bank alleges having caused a negati... |
U.S. Bancorp Bank account or service deposits and withdrawals March 12, 2017 - This is a response to my case # -. I do get the decision on cashing a third party check. I was hoping the bank could make a more humanized choice but they have policies that I get. I do however have a huge problem in US Bankcorps response which was not accurate what so ever. They stated I attempted to deposit my check at - branch ... NOT TRUE It was - as in my claim. They stated after the check was returned I took it to - branch and bank staff refued. That is a total LIE. that never happened I have never been to that branch. Lets get this right. I went to the - branch to see if ... |
U.S. Bancorp Bank account or service problems caused by my funds being low March 10, 2017 - This bank is actively charging people for overdrafts when the account balance was never negative. The branch manager hides in her office and refuses to speak with customers. The branch manager also routinely refuses to provide contact information to others in the company to register a complaint. US Bank is proving to be a dishonest and corrupt organization. The personal banker went so far as to make the statement that it is not a crime for the bank to clear items in an order that would generate overdraft fees.... |
U.S. Bancorp Bank account or service account opening, closing, or management March 9, 2017 - Firstly I had an account with US Bank for 2 yrs during my college. When I went out of the country there were a couple of overdrafts which were paid off as soon as I came back and my account was fine for a year. After 2yrs, when I reached out to a nearby bank to deposit money I was told my account was closed and I would receive a cashier cheque through the mail which was told to me when I went to the bank a week ago. It 's been more than a month and I have n't received any mail from the bank and when I try to call the people at the bank they try to avoid me by not picking my calls and I persist... |
U.S. Bancorp Bank account or service deposits and withdrawals March 7, 2017 - Greetings, I made a deposit at an on-premises ATM for my checking account with US Bank on -/-/2017 in amount of $6600.00. Checking account has been opened around 30 days ( or less ), but - checks are drawn on US Bank. Customer service informed me that a seven ( 7 ) business day hold is being placed on my account due to Regulation CC. - checks are US Bank Checks. - check is my payroll check from -. - check is my business account at US Bank. Please, review and advise.... |
U.S. Bancorp Bank account or service deposits and withdrawals March 6, 2017 - Used a US bank ATM several years ago, system allegedly detected that I made - cash deposit transaction, only made - deposit. Next day fraud alert on the us bank account, stated that I owed them funds. Opened up an investigation, ATM was no longer available. Investigation was closed out. US bank system sent a letter two days later stating I was in -. Went to US bank they advised me of the negative balance ( that very same day ) told me that no check system error came up on there system. I have the letter from a bank representative that states I do not owe any balance or funds to us ban... |
U.S. Bancorp Bank account or service account opening, closing, or management March 3, 2017 - I received two fake emails from - at - pm on -/-/2017. The emails contained my personal email address with a large deposit approved notification that was n't mine. I contacted USBANK and spoke to four different employees that were unwilling to log the potential IT problem into supervisory systems. My concern was that they are either USBANK internally is unintentionally sharing customer information or that their customer email addresses were stolen. I asked to have all my accounts frozen and then have the item reported. I was then hung up on by the representative. I did get some action ... |
U.S. Bancorp Bank account or service problems caused by my funds being low March 1, 2017 - U.S. Bank has done this to me MANY of times. they charge me Overdraft Fee 's for transactions already completed. they try and show you a way that makes it seem like it 's all legit but it 's not. they did n't have to cover anything I bought with their money. it was all mine but because " how there system works '' they keep charging me these ridiculous fee 's. i am currently negative $140.00 in the bank because they charged me -, $36.00 fee 's. -= $140.00. Without the fee 's I would have almost $4.00 extra. they tried telling me because I was negative in my account on -/-/-, ... |
U.S. Bancorp Bank account or service problems caused by my funds being low February 28, 2017 - I got divorced from my ex husband because he was n't good at money and he was -. So after the divorce was final i paid and settled my account with - debt collection agency. And i requested that i get a receipt showing i paid it. I had called US bank after that asking what was going. They did n't show anything on the account with the local branch and the customer service line. - told me to call the recovery dept to see if i owed anything. And sure enough - said i did. I do n't see how this is fair because the debt is paid off and second they should of communicated to - about the ... |
U.S. Bancorp Bank account or service account opening, closing, or management February 26, 2017 - I have multiple complaints. I have been a customer with US Bank a number of years now. One of the reasons I chose them was because when I spoke with them I was told that there would not be fees associated with the acct. I was looking at my acct online and noticed on - they charged me a $5.00 fee call Analysis charge. I never requested any analysis to be done on my acct. I first contacted the bank by email through their secure email attached to my acct. I asked them to remove the fee. I received an auto-response that I would receive an answer within 2 business days. I did not receive an a... |
U.S. Bancorp Bank account or service using a debit or atm card February 26, 2017 - I tried to deposit $840.00 into an ATM machine near my school, however, ir sucked my money in. Then, instead of counting it, the machine ate my money and read error. I reported to the problem to the USBank, and they put $840.00 temporary deposit into my account on -/-/2017. However, they reversed $480.00 back on -/-/2017 and noticed me that they decided I only deposited $360.00 into the ATM. I absolutely made a $840.00 deposit into the ATM. I tried call them, and was transfered to over five person, no one actually helped me! The last one told me to go to the bank branch... |
U.S. Bancorp Bank account or service deposits and withdrawals February 24, 2017 - Us bank has been frauding customers for overdraft fees. They are applying overdraft fees without just cause, my account along with several other people are experiencing they same issue... |
U.S. Bancorp Bank account or service making/receiving payments, sending money February 24, 2017 - I submitted a stop payment order to my bank ( US BANK ) on -/-/2017. They charged my account - and the fee was paid. On -/-/2017 the withdrawal was taken from my account in the amount of - -. The bank acknowledged they did receive the stop payment order in time but said the merchant put the withdrawal in by another way they changed their name - - - previous withdrawals and this is the way they put in on -/-/2017 --. Payment was not reimbursed by bank instead they refunded the stop payment order of - to my account. What can I do? Because of the stop payment o... |
U.S. Bancorp Bank account or service deposits and withdrawals February 19, 2017 - I have a tenant that was evicted long story but back rent was ordered to be paid. Left in my mail box was check for - Dollars in the tenants name but endorsed over to me. I was unsure if the check was real. on Wendsday -/-/- I went to US Bank - - - - - - for help with this. The teller took a copy of the check and said they would get back to me, they bank never did. I deposited the check in the ATM it was returned. I called customer service who told me to contact branch manager. It took 3 calls ... my calls were never returned in reasonable time finally I called a thir... |
U.S. Bancorp Bank account or service problems caused by my funds being low February 17, 2017 - I have account with US Bank and the issue or concerns I have are fees for over draft, extended fees ( check account ) and charges to - of my credit cards that I have not authorized to be an over draft for my checking account. Over the past 24 months, I have paid - - dollars in Overdraft fees. They refused to pay my regular bills and reorder my account transaction to hide what there doing. I have request a in chronological accounting of my bank transaction and they will not provide it. For at least two year my bank deposits of - dollars in that account and they missed managed every ... |
U.S. Bancorp Bank account or service deposits and withdrawals February 17, 2017 - An atm machine error caused my deposit to get lost in the machine. Now it 's taking 2 weeks to complete my cash deposit. Bank is breaking its own deposit agreement. The cash was found to be stuck in the atm machine by the bank.... |
U.S. Bancorp Bank account or service account opening, closing, or management February 11, 2017 - I opened a checking account with a targeted new account bonus, which I correctly entered into the online application. I fulfilled the direct deposit requirement and all other bonus requirements, and was even told by a customer service rep that I would receive my $200.00 bonus in - - as of -/-/2017 I have filed several requests and have not been paid my bonus, as well as having been charged a monthly maintainance fee of - twice, while i wait around for my bonus which is almost 3 months late now. I am very unhappy with US Bank in this situation, as they got a new customer without p... |
U.S. Bancorp Bank account or service deposits and withdrawals February 9, 2017 - I deposited a check from my fianc 's - - - account for $760.00 on -/-/2017 into my U.S. Bank account at an ATM located at - - - # -, - -, CA - at -. I obtained a receipt from the ATM which indicated that my account balance was $840.00, and my available balance was $150.00. I purchased gas ( $60.00 ), a dozen cookies ( $22.00 ), and pants from - ( $48.00 ). I checked my balance, and it read that my account was - $120.00. I immediately called U.S. Bank 's customer service line at -, and spoke with a very rude representative, who stated that ... |
U.S. Bancorp Bank account or service making/receiving payments, sending money February 8, 2017 - I have more than - checking account at US Bank. - account ( call it A ) was opened originally to exclusively receive social security payments for a minor child, but those payments had ended. To pay bills I use my personal checking account ( call it B ), for which I was running low on pre-printed checks. But I had a full box of checks pre-printed for A. - took - checks that were pre-printed with the account number for A, crossed out the account number, initialed the deletion, and wrote in the account number for B. - used these checks to pay - utility bills. The bank, however, ... |
U.S. Bancorp Bank account or service problems caused by my funds being low February 5, 2017 - I have had my account open for roughly 3 months. In that time, I have had roughly - overdraft charges with a majority of them due to the bank 's way of routing the debits timing and what is made available or not. There is no doubt they make available smaller amounts to induce small debits, especially through the weekend and then charge $36.00 for every - of the debits done believing there were funds available ... which there were hence the transaction allowed to be completed.... |
U.S. Bancorp Bank account or service deposits and withdrawals February 2, 2017 - I made a large ( for me ) deposit at my bank on -. Later that day the bank " adjusted '' my account by subtracting $150.00 saying that the deposit was off by that amount. I specifically asked the teller that morning if my amount matched her amount because the deposit was over $4500.00. She indicated it did. I had - handwritten deposit tickets filled out because I had more checks than would fit on one page. The bank is only able to provide me with a copy of one page ( front and back ) of my deposit tickets because they say they shredded the second page. Their excuse is that since its ... |
U.S. Bancorp Bank account or service problems caused by my funds being low February 1, 2017 - U.S. Bank has consistently charged overdraft fees to my account when there was in fact money in the account. On the most recent occurrence on -/-/2017, the account was never negative. They indicated that they charged an overdraft fee because there was a pending charge that could have put the account in a negative state if it cleared before the check in question.... |
U.S. Bancorp Bank account or service using a debit or atm card January 31, 2017 - On -/-/- through -/-/2017, my debit card number and pin were stolen and money was fraudulently taken from my US Bank account, - separate ATM withdrawals - for -, - for - and - for - each, a total of -. The bank allowed them to take my account over - in the negative which caused - in overdraft fees, this is something I virtually never do which makes me wonder why the fraud department did not catch this as fraudulent activity. But they did not catch this fraudulent activity, however ; I noticed it and reported the fraud on -/-/-. I was informed I must su... |
U.S. Bancorp Bank account or service account opening, closing, or management January 29, 2017 - -/-/-, an illegally anonymous individual at US Bank falsfied claims about a single $330.00 check normally endorsed and deposited, processed 1x per the customer who provided copies of both sides of the check, and involved a business protected by the debt collections laws as a strategy the bank staff are not familiar with, who were served with a Cease and Desist almost the same day, and went on for $15000.00 in damage infliction with mail fraud, wire fraud, accounting fraud, bank fraud, blocking the use of their names, sending anonymous letters from other states US Bank offices with ret... |
U.S. Bancorp Bank account or service deposits and withdrawals January 29, 2017 - After I returned merchandise and did n't get my funds back, I opened dispute with US bank. A month later I was debited funds which were credited back to me previously. I even provided tracking number when I opened the dispute. When I called the customer services was rude and di n't listen to my concerns.... |
U.S. Bancorp Bank account or service deposits and withdrawals January 29, 2017 - My home is being repaired right now due to a sewer leak. It has rendered it unlivable, therefore I am living in an apartment until all the repairs are finished. I have been living in an apartment since -/-/-. About 4 months ago, I realized that my card had not come in the mail, I was still receiving mail at my home, and I called the bank, US Bank to inquire about it. They said it had been activated and there were multiple charges and PIN authorized charges as well. They filed a dispute and issued another card to me and gave me provisional credit. Come to find out this was not the only c... |
U.S. Bancorp Bank account or service account opening, closing, or management January 28, 2017 - I received a letter from US Bank saying they would close the account on -/-/2017 and would send me the amount in the account NOT A PORTION VIA CERTIFIED MAIL. On -/-/2017 US Bank withdraw ONLY A PORTION OF MONEY, " leaving some there. '' I have a print out ATTACHED. ON -/-/2017 I went in the - - - branch where the banker called several people who said they ALREADY SENT me MY MONEY via certified mail. -/-/2017 I go in - branch and - - tells me that the - branch who sent me the letter INSTEAD OF SENDING IT TO ME AS PREVIOUSLY TOLD, US BANK REDEPOSITED THE MONEY TO TH... |
U.S. Bancorp Bank account or service deposits and withdrawals January 25, 2017 - US bank has not only breeched my security by giving someone the balance on my account and allowing them to make a small deposit to cover a check that was not suppose be cashed until I notified them on the deposit I made on the following Monday. They also allowed someone to stop payment and reverse the charges 11 days after the check cleared the bank. Now that person has the goods that I provided them through my business and the money.... |
U.S. Bancorp Bank account or service problems caused by my funds being low January 24, 2017 - Good day. My name is -, and I am filing a complaint against US BANK CORP in regards to multiple fees. I opened a US BANK account around -/-/-, responding to an internet offer. After an initial deposit to open the bank, I found myself not using the account and did not manage the account for a period time. After receiving a statement saying they were closing the account, I concluded that there was no further action to be taken. Not knowing that a credit card payment had been made due to an auto payment set up, US BANK continued to add on several or more fees knowing that the balance was ... |
U.S. Bancorp Bank account or service problems caused by my funds being low January 21, 2017 - My fiance and I both have our own personal checking accounts with US Bank. They have extremely malicious overdraft fee policies, and terrible communication regarding this ( close to none ). If I overdraft I get charged instantly $36.00, but I would not receive notice for about 7 days ( letter in the mail ). Their policy also adds a $25.00 additional fee if your account balance is not $0.00 or greater after 7 days. Well, if I do n't receive notice of the fee for 7-days and only by mail, one of the least efficient ways to get information to someone, how am I supposed to know to pay it? So ... |
U.S. Bancorp Bank account or service account opening, closing, or management January 17, 2017 - Hello. I like US Bank, so I decided to open checking and savings accounts there. To fund the new accounts I submitted - cashier 's checks from people that I knew only as clients. The amounts were $2400.00 and $1900.00, so I did n't ask for any money back, and I stressed that these were from people I did not know well. Still, they were official cashier 's checks, so I felt all would be well. However, the bank 's fraud dept determined later that they were forgeries. And HERE is my complaint : they closed my new accounts, marked me as a risk, said I could never have another US Bank account... |
U.S. Bancorp Bank account or service using a debit or atm card January 14, 2017 - Bank notified me of over drawn account due to fraudulent debit card transactions not authorized by me. Bank told me to disputed the charges, and required me to make deposit into the account because it was overdrawn due to fraudulent transactions.... |
U.S. Bancorp Bank account or service account opening, closing, or management January 12, 2017 - Within the letter dated -/-/2016 written by - -, are many explicit lies, contradictions, and unethical falsehoods that - - and US Bank have contrived in a nonsensical effort to fool the CFPB, Federal Reserve Claims department, and the customer regarding the illegal withholdings of a check deposited on -/-/2016. Firstly, - - - has no business responding to a complaint himself in which brings into question his integrity and proper handling of - - 's complaint of the unjust withholding of his cleared check deposit. - - should have been professional enough to... |
U.S. Bancorp Bank account or service deposits and withdrawals January 9, 2017 - US Bank -, CA branch manager has frozen my business & personal bank accounts due to a personal vendetta against me. My accounts have been frozen for three months. I have reached out to the bank but received no response as to why my account was frozen or when my funds will be released.... |
U.S. Bancorp Bank account or service account opening, closing, or management January 9, 2017 - US Bank 's customer service is way too slow and really bad. i have had issue with my account 2 months ago and still it has n't been resolved. A lady at US bank made mistake and i got charged over draft fees 6 times. She suppose to reverse the charges 2 months ago. i have to call the bank everyday for last 2 months and keeps telling me that she will do it today but her today never came. now, im tired of calling bank because every time i call, a phone rep. tells me that she is either with customer or in meeting so i leave my phone number but she never calls back. i have to catch her on the phone... |
U.S. Bancorp Bank account or service deposits and withdrawals January 7, 2017 - US Bank is telling me a charge to my acct. was n't an unauthorized transactions because I used the acct. before to pay these people Which is true but I did n't authorized them to take out a payment form US Bank on -/-/2016 and they refuse to accept the dispute and keeps adding more fee 's to my acct. I have complained about this now for over - days for this unauthorized charge from - for $91.00 on -/-/2016. I sent in proof showing this was paid on the - from my other bank as I planned to do If I would have saw this $91.00 had posted before I transferred $1500.00 I never woul... |
U.S. Bancorp Bank account or service account opening, closing, or management January 4, 2017 - I am a US Bank customer, I went to a branch at - - -. I was approached by the teller to participate in their checking promotion, " Just spend $75.00 and we will give it back to you. '' I replied, my wife is in the hospital nearby and was in a hurry. He said it would only take 5 minutes. I agreed. He handed me a flyer and atm card and said just spend and call us when you are done. I call to redeem the my money the terms of the deal were chanced. Now that I just want to undo the deal they need me to come in again.... |
U.S. Bancorp Bank account or service deposits and withdrawals January 3, 2017 - On - - we were advised our Business Checking Account was overdrawn as a result of a $600.00 withdrawal paying a - Account for some - with the name of - -. We contacted - and they confirmed the payment was made and that our bank could ask for a reversal of the transaction. We went to the Bank and learned that was n't to happen. They informed us that we would have to submit a Fraud claim and wait 90 days for them to investigate a matter that should have been caught at the processing level. There is nothing on this check to indicate it is any thing but a fake check. In the ... |
U.S. Bancorp Bank account or service deposits and withdrawals December 30, 2016 - A - Bank in - cashed a check we sent our nephew for - in the amount of $25.00 and they also debited our account an additional $990.00 that was on a completely separate payroll check written by a - - - from -, this check shows up in the image of our check provided by our bank. I have attacheded a copy of the image of the check provided by our bank. Our bank ( US Bank ) here in -, - removed the funds from our account to pay the check. We have nothing to do with this second check except that the funds were drawn from our account. I contacted the local branch of US B... |
U.S. Bancorp Bank account or service problems caused by my funds being low December 29, 2016 - When I was with - - I opted out of overdraft service so that if I did n't have funds available they would decline my transactions. They were purchased by US Bank and I was told everything had transferred over as identical. Today I found out that instead of declining transactions they put them through and overdrafted me - I tried to find on their site the location where it lists that I have it set up to decline, and not only can I not find that like I could with - - but it does n't even appear to be an option - I can either set it up or do nothing - but I am not allowed to opt out s... |
U.S. Bancorp Bank account or service account opening, closing, or management December 28, 2016 - I 'm writing about a personal banking issue I had with U.S. Bank. In 2013, U.S Bank opened a reserve line on my behalf, at the suggestion of a personal banker. It was pitched to me as overdraft protection. The problem is that the instrument was not properly explained to me over the phone and thus I was unaware that in the event of a negative checking balance, the reserve line would be drawn upon, rather than simply dipping into my savings. The banker did not tell me this crucial fact. Over the course of 3 years, I received a number of unnecessary and extreme interest charges totaling around $... |
U.S. Bancorp Bank account or service problems caused by my funds being low December 27, 2016 - About - years ago, I signed up for a reserve line of credit with my bank. At the time, the bank teller told me that I would no longer be charged for overdrafts if I connected my checking account to the reserve line. As a result, I believed I was protected from overdraft fees by the reserve line. Twice this month, my checking account has overdrawn, causing the reserve line to kick in and transfer me money to cover the transaction. Each time I was charged $12.00 - my bank statement labeled that charge as " overdraft protection fee. '' I called my bank to complain, and was told that the f... |
U.S. Bancorp Bank account or service account opening, closing, or management December 27, 2016 - I had a checking account with US Bank that I requested to be closed in -. It was never done and they continued to charge me fees. Then they forced the account closed in - with an outstanding balance for -. I have been making payments to the collection agency on that balance since as I was unable to get US Bank to waive any of those fees. There is a payment plan in place. The account is closed and I 'm paying fees for them forcing the account closed. Then in - there was a refund issued to that closed account of - ( not sure where the refund came from ), US Bank then reopened my a... |
U.S. Bancorp Bank account or service account opening, closing, or management December 24, 2016 - Us bank located at - - in - - - recently opened up some financial service in my name and private information. I am being forwarded recent letters from an address in - in 2013 stating my accounts are active and to contract them immediately due to usps address change. They also sent emails which were forwarded to an investigation company where I learned that the account has been closed yet they are unaware as to whom is contacting me from the bank. I had a team of investigation on the phone mediating contact.And they kept trying to get more information from me... |
U.S. Bancorp Bank account or service account opening, closing, or management December 23, 2016 - I opened an account online with US Bank -/-/2016 with a promotional $150.00 bonus. Their requirements were $500.00 direct deposits or billpay. I met the requirement via direct deposit on -/-/2016. I called the bank numerous times to ask, " when will I get my promotional bonus? '' Their responses were - ) - weeks after first billpay ( -/-/2016 ) - ) - days after first billpay ( promotion ) - ) go to in-store ( -/-/- )... |
U.S. Bancorp Bank account or service account opening, closing, or management December 22, 2016 - My hole family is Fake and drug government workers my - then - - - timers a year - - shot Bipolar time - worked - Shot down WTC planes his Ex wife Husband - work - my Dad Installed Switches Nuclear Subs then ran - foot computer screen of - - - my - - Dad makes - email Launch and - Generator Blew up - - in - same - did - - - -, - 's - cleanup World Trade Center putting humane hearts in " - '' - Nuclear Reactors freezer Banks melt. I have only - Cousins close - my Age Berger-man, - - wife - ... |