U.S. Bancorp Bank Account Or Service Complaint

Checking account Account opening, closing, or management

U.S. Bancorp Bank account or service department,

Checking account Account opening, closing, or management Illinois

On -/-/2017 deposit - - debit card checks each ( $2500.00 ) totaling $ - US bank Atm. Unable to access Acct on -/-/-. Called US bank customer service -/-/2017 and told my account closed due to fraudulent checks deposit made -/-/2017. I Obtained copies of checks in question from US bank and took to -, where checks originated. Informed by - that checks are valid. - contacted by phone, emailed this information to US bank with no call I to resolve this matter. I Called -, mgr at US bank - branch and told he spoke with someone over him. He informed me my accounts to be closed ; a check to be mailed out to me ( minus bank fees ) around -/-/2017.

U.S. Bancorp customer in Illinois
Apr 09, 2017

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints3/20125/20127/20129/201211/20121/20133/20135/20137/20139/201311/20131/20143/20145/20147/20149/201411/20141/20153/20155/20157/20159/201511/20151/20163/20165/20167/20169/201611/20161/20173/2017010203040Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpAccount opening, closing, or management0.9%70.3%14.7%9.3%1.9%2.9%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount opening, closing, or management3.7%66.2%15.8%8.6%1.8%3.3%0.6%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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