U.S. Bancorp Bank Account Or Service Complaint

Checking account Account opening, closing, or management

U.S. Bancorp Bank account or service department,

Checking account Account opening, closing, or management California

Within the letter dated -/-/2016 written by - -, are many explicit lies, contradictions, and unethical falsehoods that - - and US Bank have contrived in a nonsensical effort to fool the CFPB, Federal Reserve Claims department, and the customer regarding the illegal withholdings of a check deposited on -/-/2016. Firstly, - - - has no business responding to a complaint himself in which brings into question his integrity and proper handling of - - 's complaint of the unjust withholding of his cleared check deposit. - - should have been professional enough to recuse himself and allow for a cohort, internal ethics review department ; or a superior to review his handling of the case and allow for a proper review to be conducted. 2. - - now makes a claim that " the account number affiliated with the deposited check had produced a large number of returned items ''. However, - - had mentioned in previous correspondence that there were " inconsistencies '' with the check itself as reason for the withholding of


was it not mentioned in any prior correspondence? Why was there no specific verification was ever requested? 3. It should also be noted that it was not a personal check but came from - 's account. It is a flat out lie that there would be a large number of returns on such an account. Furthermore, there is a - number on the back of the check itself that verifies the check authenticity and verifies its secured funds, third party or not. - - 's assertion that they reached out to the issuing bank at anytime is a lie. Furthermore, according to the issuing bank itself and other US Bank reps on a recorded line, the funds were certifiably deposited into the US Bank account without issue. ( the number on the back of the check is -. Us Bank would have no issue verifying the check via this number even being a third party. It simply is a lie ) both a toll free number and a toll number are provided clearly on the back of the check for the specific purpose of verification third party or not. Furthermore, the number is clearly captioned in check copy provided by US Bank in previous letter documents. Thus US Bank no good will effort to verify the check and did notjing. 4. - - also makes the distinction that his referral to the - - - Branch was not for recourse but to provide verification. Despite that being false, what difference does such a distinction make? I reached out to the Branch and talked to both co-manager and main branch manager and they told me they have no way to assist in the issue as it was out of their hands. Furthermore, the contact info in - - 's last response letter was not for someone at the - - - -. 5. On -/-/2016 i was promised a credit for the - in fees by the US Bank representative on a recorded line.

U.S. Bancorp customer in California
Jan 12, 2017

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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