Social Finance, Inc. Student Loan Complaint

Non-federal student loan Getting a loan can't qualify for a loan

Social Finance, Inc. Student loan department,

Non-federal student loan Getting a loan Can't qualify for a loan Michigan

First of all, a bit of background : I have a good financial history in the US including several credit cards, an auto loan and a mortgage ( FHA ). I make nearly - per year and live in a low cost-of-living area, so most of my income is available to service my financial obligations. I applied for a student loan ( private ) and it was denied because the - that was issue by the United States Department of Homeland Security ( DHS ) was not sufficient for the financial institution to proof my permanent resident status. I am in the process of renewing my expired - - - - - ( expired on -/-/- ) and have received multiple extensions to my - from the DHS - United States - - - - ( - ) since then ; in other words, I have not interrupted


Having said this, the DHS has not issued a - to extend my status, they just stamped my - passport ( the stamp states that I am permanent resident and have work permit until -/-/- ). When I explained this to SoFi Lending Corp. they told me that : " In order to move forward with the refinance we will need a document that verifies your - status. Unfortunately we are not able to move forward with an expired - card and your current documents provided for the extension, which would include the stamp on your passport. We will need the documentation that your renewal was approved or a valid - - -. '' I feel that I am being discriminated based on my national origin by SoFi Lending Corp. The fact that the - issued my with a non-conventional kind of - than a - does not constitute a valid reason to deny my application. The eligibility requirements stated in SoFi Lending Corp. 's web page stated ( at that time ) that the requirement to be eligible for refinancing my loan is to be - ( which I was and still am ), not to have the kind of - they want ( this is something completely out of my control ). The application was to re-finance the student loans I have after getting my - in - - at - University ( - campus )

Social Finance, Inc. customer in Michigan
Jan 26, 2016

* Source: CFPB Complaint Database

Social Finance, Inc. response to complaint:
Closed with explanation

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