Discover Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer don't agree with fees charged

Discover Student loan department,

Non-federal student loan Dealing with my lender or servicer Don't agree with fees charged Oregon

This is the second time this has happened. My 3.120 % fixed interest rate was raised in error. Without looking at the promissory note, the agent insisted that it was variable. I had an extra $3.00 showing as past due. This easily could have affected my credit if I did not catch it.

Discover customer in Oregon
Jul 06, 2016

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with explanation

Created with Highcharts 4.2.3DiscoverDealing with my lender or servicerSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDealing with my lender or servicerSource: Consumer Financial Protection Bureau

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https://www.discover.com/
224-405-1747
davidnelms@discoverfinancial.com
P.O. Box 30943 
Sale Lake city UT 84130
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