Non-federal student loan Dealing with my lender or servicer don't agree with fees charged
KeyBank NA Student loan department,
Non-federal student loan Dealing with my lender or servicer Don't agree with fees charged Ohio
I co-signed on a loan for my step-daughter through key bank. Key bank is now charging me for - large loans which are now in default. I did not take out - large loans through key bank. I have asked them for both of the promissory notes multiple times. They will only send -. I also believe that I am paying - of the loans through -. - advised me that they currently hold a loan that was originated through Key Bank. I believe that I am being double charged for - of the loans and the other loan does not exist.
KeyBank NA customer in Ohio
May 16, 2016
* Source: CFPB Complaint Database
KeyBank NA response to complaint:
Closed with explanation
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