KeyBank NA Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer don't agree with fees charged

KeyBank NA Student loan department,

Non-federal student loan Dealing with my lender or servicer Don't agree with fees charged Ohio

I co-signed on a loan for my step-daughter through key bank. Key bank is now charging me for - large loans which are now in default. I did not take out - large loans through key bank. I have asked them for both of the promissory notes multiple times. They will only send -. I also believe that I am paying - of the loans through -. - advised me that they currently hold a loan that was originated through Key Bank. I believe that I am being double charged for - of the loans and the other loan does not exist.

KeyBank NA customer in Ohio
May 16, 2016

* Source: CFPB Complaint Database

KeyBank NA response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more