ZENCO COLLECTION, LLC consumers have reported over 20 official complaints. Out of the 20 consumer complaints against ZENCO COLLECTION, LLC, 11% were disputed by the consumer (i.e. the consumer was not happy with how ZENCO COLLECTION, LLC responded to their complaint) and 95% were processed in a timely manner. 0% of consumer complaints against ZENCO COLLECTION, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Taking/threatening an illegal action | 8 | 13% |
| Cont'd attempts collect debt not owed | 4 | 25% |
| Communication tactics | 3 | 0% |
| Delinquent account | 1 | 0% |
| Deposits and withdrawals | 1 | 0% |
| False statements or representation | 1 | 0% |
| Problems when you are unable to pay | 1 | 0% |
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Stop CallsZENCO COLLECTION, LLC Bank account or service deposits and withdrawals April 11, 2017 - ZENCO Collections deducted funds from my account without proper authorization. ZENCO called my home to collect a 30 year old credit card debt from my wife. They threatened to put a levy against our home ( illegal given statute of limitations, and consumer protection laws ), and subsequently tried to send my wife to finance department to authorize deduction from account. However, ZENCO stated they also needed my authorization ( husband ). When my wife called I instructed her to hang up. Next they sent a document to e-sign, neither of us signed it. However, they fraudulently deducted $2100.00 ... |
ZENCO COLLECTION, LLC Debt collection communication tactics threatened to take legal action April 10, 2017 - ZENCO continually call me or wife for debt they say wife owes for a credit card debt 30 years ago and threatening to send to district attorney or placing a levy on my property. They called my wife around -/-/- with our banking account number and amounts threatening to put a lien on property. My wife got scared but hung up before they transferred her to the finance department to authorize a debit from the account. They subsequently sent her an email with an authorization request to debit the account asking for signature, which she nor I signed. On -/-/- they collected from our bank ac... |
ZENCO COLLECTION, LLC Debt collection communication tactics threatened to take legal action February 26, 2017 - On - I was contacted via cell phone. I had missed call, but the voicemail stated that it was in regards to a matter assoc. with my ssn. I called back and spoke to - -, who did not answer the phone with a company name. She took the reference number that was left on VM and said it was in regards to a loan we had through - - on a car that had been repossessed -/-/-. I do not believe she EVER stated to me that this was an attempt to collect a debt. That we needed to pay or they were going to have our wages garnished, and our tax refund held. I immediately became defensive and t... |
ZENCO COLLECTION, LLC Debt collection cont'd attempts collect debt not owed debt is not mine October 29, 2016 - This account is n't mine but they insist that it is mine and with my social. They are very nasty and threaten me in everyway... |
ZENCO COLLECTION, LLC Debt collection taking/threatening an illegal action threatened to sue on too old debt October 20, 2016 - A collection agent contacted my - year old mother looking for me about a collection for 2008. My mother called me upset because she was told it was an emergency. I contacted the agent back to be verbally abused. I noticed an entry was made on my credit so I called back again and Spoke to - - were I was threatened to be sued.... |
ZENCO COLLECTION, LLC Credit card delinquent account September 8, 2016 - I was called by a young lady from phone # - - - who asked me my name and when I verified my name she said I was in trouble and owed - - - $12000.00. She said I was being sued and she put me through to her company 's 'legal department '. A man then got on the line and said they would sue me and garnish my wages. When I asked him the date of the debt and the name of his company, he just kept talking about how I was a lousy person for not paying my debts. I asked him a number of times for the date of this alleged debt and his company, but he got mad and hung up the phone? Back... |
ZENCO COLLECTION, LLC Consumer Loan problems when you are unable to pay July 29, 2016 - I received a call on -/-/- at - in the morning from Zenco Collections - - - - , T- - on a auto loan incurred in -, with a remaining balance plus interest incurred after the vehicle was surrendered back to the finance company in -, - being 90 days past due payment. At that point I had been laid off from my job and could not meet this obligation on unemployment insurance. At the time I surrendered the vehicle, I was unable to attend my father 's funeral for lack of funds. This morning I was threatened with wage garnishment, legal action to seizure of assets, ... |
ZENCO COLLECTION, LLC Debt collection taking/threatening an illegal action threatened to sue on too old debt May 15, 2016 - This is a complaint filed for Zenco Collects in association with a complaint already filed for - - - # - on - - -. On Thursday, - -, at - -, a message was left on my cell phone from a - - from the office of Zenco. She stated that she had an urgent legal message and had received paper work attached to my name, Social Security number and date of birth that require my immediate attention. That at this time a final decision is ready to be rendered on my paperwork. This was a time sensitive matter, failure to return the call will cause the paperwork to be pro... |
ZENCO COLLECTION, LLC Debt collection taking/threatening an illegal action threatened to sue on too old debt May 12, 2016 - A company called Zenco Collections contacted my father, a - -, in an attempt to collect on a debt that is over 10 years old. They said they have reduced the debt if he makes two payments of $ -+, the entire amount of his - check and if he didnt pay they were going to refer the case to " - county '', the county where we currently live and threatened to either sue or take him to jail. Out of fear of being arrested, he gave them his bank account number and they sent him an email with a letter for him to e-sign. Fortunately he told me about this before he e-signed and returned the l... |
ZENCO COLLECTION, LLC Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay January 4, 2016 - I have gotten several calls from this telephone number -. In addition to all of the calls I have gotten, my family has also gotten these calls as well. Once I returned the call, I was not given any type of debt collection disclosure, just told by the person answering the phone they were the secretary and they would have to connect me to the person that called me. Once I was connected, I was then asked several questions and I asked several more times who they were and why they were calling. I was told I owe $7000.00 and that the person who answered talked to my family and stated " was told... |
ZENCO COLLECTION, LLC Debt collection taking/threatening an illegal action threatened to sue on too old debt December 29, 2015 - Zenco Collections, LLC on behalf of - - - is attempting to collect on a debt dated - of which I have no knowledge of. In addition, they have pulled an asset report and are threatening to place liens and levies on my assets and garnish my wages through legal action. A message was left on my phone in which legal action was threatened without any verification of identification. A search of their phone number, reveals that it is a scam phone number. ... |
ZENCO COLLECTION, LLC Debt collection cont'd attempts collect debt not owed debt was paid December 23, 2015 - I was contacted on -/-/- by - - - who represents " Zenoco Collects '' about a - debt in -/-/-. This debt was sold off by the original creditor and eventually paid by me. This debt no longer stands valid. That debt has been paid and satisfied. - - told me the IRS has sent me a - form which i did n't answer and he was looking to collect for them. He was willing to settle for $600.00. He threatened legal action if i did not settle with him by -. I asked for him to verify this debt by sending me an email with said documents, which he never sent out. I then c... |
ZENCO COLLECTION, LLC Debt collection cont'd attempts collect debt not owed debt is not mine December 13, 2015 - On -/-/2015 my parents whom live in - were contacted by a representative from Zenco. They claimed that i owed money on a debt that i never had and disclosed my whole social security number to my parents. They also said that they will be taking me to court in - - because of this. So i called this number ( - ) and left a message stating not to call my parent phone again and not to call me regarding this alleged debt without sending me the following in the mail. The amount of the debt, the name of the creditor to whom the debt is owed, Proof that you are licensed to collect debts in... |
ZENCO COLLECTION, LLC Debt collection communication tactics threatened to take legal action December 10, 2015 - On - - - I received a phone call from Zenco Collections indicating that unless I settled a debt with Citbank that day, I would be subject to legal action on behalf of the creditor. They specifically threatened to place a lien on my vehicle. They indicated that the last payment made on the debt was -/-/-. I have no idea if this is a valid debt or not, but this well exceeds the statute of limitations in the state of Florida. ... |
ZENCO COLLECTION, LLC Debt collection false statements or representation indicated committed crime not paying December 3, 2015 - - - stated to me that I was committing fraud by not paying on this debt and that they are filing paperwork with the - county courts. I do n't nor never did have the alleged account in question. They also disclosed my last - digits of my Social Security Number to my parents and when I spoke to them they repeated it back to me again. There were told not to call myself and my parents house and the still did. ... |
ZENCO COLLECTION, LLC Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay December 2, 2015 - I received a call from a - - '' who left a voice mail on my girl friends phone. She stated that charges are going to be filed against me and my social security number. She left no company name, no explanation as for the call except that charges would be filed against me. I want to see them ( Zenco ) in court in - - Oregon where I live, at least in court I can have discovery. I am afraid that some company like this will take legal action, for what I have no idea, and obtain judgment or press criminal charges without notifying me as required by law. I returned the call and left a me... |
ZENCO COLLECTION, LLC Debt collection taking/threatening an illegal action threatened to sue on too old debt November 19, 2015 - On -, I was contacted by phone by - - ( - ) from Zenco Collections regarding a debt from -/-/- with -. I explained that the debt was not valid as I had returned the merchandise in - and that the debt in question was from 19 years ago. I was informed that the debt was not closed out by - until -/-/- and Zenco had until -/-/- to collect on this debt. They informed me that if I did not pay a $250.00 settlement on a $480.00 debt that could sue me and I could end up paying up to $4000.00 instead. They were attempting to mislead me that the debt is newer tha... |
ZENCO COLLECTION, LLC Debt collection taking/threatening an illegal action threatened to sue on too old debt November 10, 2015 - Received a call from Tx stating I owed on - vehicles that has my license number attached ( Florida license ) which I have never lived in Florida or have a Florida license. Stating they have sent me letters to last address and current address which we have not received. Said I bought a vehicle in 2005 and was repossed by household bank. I have never had a vehicle repossessed nor have I ever heard of - bank. They are saying there is an affidavit in my county and they will garnishee my wages. I am scared to death. They have the last - of my Ssn. ... |
ZENCO COLLECTION, LLC Debt collection cont'd attempts collect debt not owed debt was discharged in bankruptcy October 21, 2015 - Hi, I was contacted by phone on -/-/- and was told by an agent of Zenco Collects ( - Texas ) that I owed in excess of $22000.00 as a result of a debt from a - credit card before -/-/-. He said that if I did n't pay they would file a -. He said he did n't have to send me written information and when I refused to accept this debt he said enjoy the IRS '' and hung up. I called back a couple of times and they said they did n't have to write me with the information about the debt and hung up on me. I sent a certified mail return receipt letter ( - ) of dispute on -/-/-... |