ZENCO COLLECTION, LLC Bank Account Or Service Complaint

Checking account Deposits and withdrawals

ZENCO COLLECTION, LLC Bank account or service department,

Checking account Deposits and withdrawals South Carolina

ZENCO Collections deducted funds from my account without proper authorization. ZENCO called my home to collect a 30 year old credit card debt from my wife. They threatened to put a levy against our home ( illegal given statute of limitations, and consumer protection laws ), and subsequently tried to send my wife to finance department to authorize deduction from account. However, ZENCO stated they also needed my authorization ( husband ). When my wife called I instructed her to hang up. Next they sent a document to e-sign, neither of us signed it. However, they fraudulently deducted $2100.00 from my account. I called the bank and had it reversed as fraud. I am now receiving ongoing threatening phone calls of them reporting transaction the state AG. I am now seeking legal advice as to my options for actions against ZENCO. However, I want this recorded with CFPB to help others and my good faith effort to resolve before I seek escalation of this matter to other available sources.

ZENCO COLLECTION, LLC customer in South Carolina
Apr 11, 2017

* Source: CFPB Complaint Database

ZENCO COLLECTION, LLC response to complaint:

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