Review and analysis of over 62 complaints against Synchrony Financial
Synchrony Financial consumers have reported over 62 official complaints related to Managing the loan or lease. Out of the 62 consumer complaints against Synchrony Financial, 5% were disputed by the consumer (i.e. the consumer was not happy with how Synchrony Financial responded to their complaint) and 100% were processed in a timely manner. 52% of consumer complaints against Synchrony Financial resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.
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Synchrony Financial Consumer Loan managing the loan or lease April 4, 2017 - PURCHASED MATTRESS AND WAS NOT TOLD ABOUT PROMOTIONAL PERIOD IT ENDED -/-/2017 I OWE $390.00 ON PURCHASE AND NOW -/-/- HAVE BEEN TOLD THAT I OWE AN ADDITIONAL $300.00 I AM PREPARED TO PAY OFF PURCHASE BUT FEEL I HAVE BEEN DEFRAUDED TO PAY ADDITIONAL MONEY I AM ELDERLY ON A FI-ED INCOME - SYNCHRONY BAK... |
Synchrony Financial Consumer Loan managing the loan or lease April 4, 2017 - I paid for - using CareCredit credit card and was promised a 0 % interest over 18 months. It has been 16 months and the company has charged me 14.75 % interest on the total cost.... |
Synchrony Financial Consumer Loan managing the loan or lease March 23, 2017 - Synchrony Bank has begun charging me interest fees and late charges on my loan with them. I was to have an interest free loan for a number of years associated with my mattress purchase. I set up an automatic payment with my bank. The -/-/- payment was made on -/-/- because of the holidays. Synchrony did not credit my payment for -/-/-, which has thrown everything off in their records, and despite the fact my regular amount payment to them has continued, late fees and finance charges have been building up. From my perspective, this is a bookkeeping problem on their end and I ha... |
Synchrony Financial Consumer Loan managing the loan or lease March 5, 2017 - I am an Amazon Prime customer & I purchased a massage chair 45 days ago via Amazon Prime. The purchase price was $2200.00. When I was making this purchase a pop-up ad appeared offering 12 months same as cash financing if I applied for an Amazon Prime charge account. I applied & was approved for this account which it turns out is offered via Synchrony Bank in -, OH. 2 weeks after the purchase I attempted to make a payment on my Synchrony Bank account online. I got a message saying I needed to call an - # so I did. The - # was answered by Synchrony Bank 's Customer Service Department.... |
Synchrony Financial Consumer Loan managing the loan or lease February 20, 2017 - - On - -, 2017, I mailed a cashiers check, along with a letter indicating that it was to payoff my account ending # - with Synchrony Bank. - On - -, 2017, I received a call from my bank stating that they just received a call from a - - in Maryland who received a letter from Synchrony Bank and my check. He stated when he contacted Synchrony Bank not knowing what the check was for, he was told to contact the bank the check was drawn on. - I immediately contacted Synchrony Bank upset that they would send out my payoff check and information out to someone I did n't even know... |
Synchrony Financial Consumer Loan managing the loan or lease February 18, 2017 - I purchased equipment from retailer HH Gregg on - -, - total value $4000.00. I paid $2000.00 cash and the balance of $2000.00 was financed through Synchrony at 0 % interest. Representations made to us at the time in store were that Synchrony would establish a payment plan at a level such that the entire balance was paid down to $0.00 before the promotional period expired - thus no interest would ever be charged. We appear to have been deceived as a deferred interest charge of $1100.00 was applied to our account on - -, -. This only came to light recently as we have ... |
Synchrony Financial Consumer Loan managing the loan or lease February 16, 2017 - - finance, ,ge bank. was how account opened. synchrony bank absorbed amazon custoners out of ge bank. amazon store card. synchrony bank internally ( tech escalation ) altered account, then 5 yrs of trouble free electronic payment fail pointing finger at account holder... close account! Demand payment.... |
Synchrony Financial Consumer Loan managing the loan or lease February 11, 2017 - I made a payment on -/-/-. They have not credited my account in such a way that I can use the card. I made a $570.00 payment on -/-/-. Synchrony Bank /Paypal Master Card has acknowledged they received the payment however are not allowing me to use the credit because they say there is an investigation into this payment. I spoke to a representative on -/-/- who told me it was an " investigation '' but would not give me any details. He told me it would be released in two days. After two days I contacted a supervisor who told me it would be released today -/-/-. That has not ... |
Synchrony Financial Consumer Loan managing the loan or lease February 7, 2017 - I had a - done and my dentist said I could put it on CareCredit and they would give me 12 months to pay it off interest free. I am a - and I had our - accountant make payments to care credit each month and we paid the whole amount within eleven months. Toward the end of my 12-month period I started receiving bills from Synchrony Bank that said I owed them over $700.00. I tried all of their phone numbers and could not get through. Finally, they called me and I said I had no idea what these charges were for. I told them what I had done and they said they would look into it. I told the... |
Synchrony Financial Consumer Loan managing the loan or lease February 1, 2017 - I purchased a sewing machine for my wife and credit was extended by Synchrony Bank. Payments are due on the - of the month beginning -/-/-. Payments have been made between the - and - each month. -/-/-, the payment was made on the - because of holiday expenses. A late fee was immediately assessed for $27.00. The -/-/- payment was made on the - without the late fee. On -/-/-, I received a notification from Synchrony bank " Payment Not Receved '' and that additional fees had been assessed. The normal payment is $180.00. They demanded immediate payment of $... |
Synchrony Financial Consumer Loan managing the loan or lease January 20, 2017 - On - -, -, I noticing a late fee charge of $35.00 on my monthly statement and an increase of my minimum payment on my line of credit. I contacted Lowe 's SYNCHORY BANK. -, -, GA -. - - : -, and his Supervisor -. Phone : - I was told by the representative - and his Supervisor - that a late payment was - because the payment which was due on - -, - was received on - -, -. I counter with the fact that ; the earliest available date, offered by my online banking systems on - - -, was - -, -. Additionally- The obvious ... |
Synchrony Financial Consumer Loan managing the loan or lease January 10, 2017 - I received a Care Credit loan from my Dentist in -/-/2013. The loan and applicable terms were conveyed to me by the dental office - and were not adequately explained to me. I did not understand that - months later my principal balance was going to balloon by more than double due to accrued interest. I believe I have been a victim of the exact same deceptive credit tactics that resulted in the CFPB ordering a refund of up to $34.00 - to consumers who were affected by this. I attempted to call Care Credit and explain to them that I was a victim of these deceptive tactics and t... |
Synchrony Financial Consumer Loan managing the loan or lease January 6, 2017 - Synchrony Bank closed - of my accounts without my knowledge and authorization. No accounting information was provided.... |
Synchrony Financial Consumer Loan managing the loan or lease December 14, 2016 - I contracted with - - for $1000.00 financing for a tile floor. The company took two days to lay the floor, and did not complete the contracted work, as well as damaging my walls. I complained to Synchrony Bank, who said that I can only make a complaint and stop payment to - after I give them a chance to complete the job. After the job was partially completed and - left, I complained to Syncrony Bank, who then told me that the company said that they completed the job and are paid. Syncrony Bank said that there is no way for them to receive my evidence of the noncompletion and the ... |
Synchrony Financial Consumer Loan managing the loan or lease December 10, 2016 - I made a $350.00 promotional purchase at Lowes in - that offered 6 months of no interest as long as I paid the minimum amount due and paid off the promotional balance in 6 months. I made almost $3000.00 in payments in the 6 month period to pay down both the promotional balance and my existing balance, and Lowes did not credit any of my payments to the promotional balance. As a result, I was charged several hundred dollars in " deferred interest '' at the end of the 6 month period.... |
Synchrony Financial Consumer Loan managing the loan or lease November 12, 2016 - I opened an account with care credit. I did n't receive a statement until - months later, so I did not even have an account number. They 've started calling me several times a day, morning and night. It is harassment and I would like to file a complaint. I have no way of getting the account number until they sent it to me but I did n't even have a chance to pay the bill before they started the harassment.... |
Synchrony Financial Consumer Loan managing the loan or lease October 25, 2016 - Made a payment to Belk Credit ( department store ) to wrong account. Asked them to apply the balance to the right account and they did not do it but charged me a late fee. Asked them to send me a refund on the credit of $210.00. They did not refund the money. There is currently still a credit on the account.... |
Synchrony Financial Consumer Loan managing the loan or lease October 24, 2016 - Synchrony Bank lowers my credit limit down to the most recent balance causing the my credit usage ratio to be high. This lowers my credit score and I ca n't get the credit I need for home repairs and college costs for my son.... |
Synchrony Financial Consumer Loan managing the loan or lease October 2, 2016 - I applied for a CareCredit card to pay for -. I picked up a pamphlet from my dentist 's office and applied online, with the understanding that it was a standard revolving loan. I was unaware there was a promotion wherein I would unknowingly be accruing interest to be tacked on at the end of the promotional period if the full balance of the loan was not paid off. I made payments on my loan and in - 2016, I received a bill with $ - dollars in accrued interest. Additionally, the accrued interest put my balance over my credit limit, which caused me to incur more fees. CareCredit has decep... |
Synchrony Financial Consumer Loan managing the loan or lease September 22, 2016 - I was not able to get online to see interest that would be added to my account because when I signed up for the card it chose evil. - came around without any notice from anyone knowing I could not get online and I was having to make payments over the phone a $200.00 interest rate was added. I feel like customer service should have informed me bacauae I had no other way to be informed of the charge that was goingg to happen,... |
Synchrony Financial Consumer Loan managing the loan or lease September 12, 2016 - My ss # came up on a credit report while trying to refinance my home. I did not know why I had a negative report, so I disputed it, and I got the loan. While revisiting my credit report, I see that the report is still on my credit.... |
Synchrony Financial Consumer Loan managing the loan or lease September 11, 2016 - About three years ago I purchased a mattress from Sleepy 's. The cost was about $3500.00. Since this was a new memory foam mattress, Sleepy 's did not discount the price but I was told that, as long as my credit checked out, the 'loan would be interest free, ' as long as I made my payments on time, I was given a Synchrony Bank credit card, and I put the payment schedule on my - On-Line Banking account to ensure that the payments were made in plenty of time to meet the deadlines and I would never be late making a payment. Recently I opened one of my statements for this account and noticed... |
Synchrony Financial Consumer Loan managing the loan or lease August 31, 2016 - I open a Furniture account with Rooms To Go and paid off. I bought some furniture again but Rooms To Go switched the address my payment is to be sent without informing. Meanwhile I made a $62.00 payment to the account that I had. Rooms To Called me to say they not receive my payment. I made another Payment the same day. Two days later Rooms to Go send me the over-payment of $62.00. They charged $37.00 for late payment. Again I made a $220.00 payment to the new address provided by Rooms to Go. At the same Time I made $100.00 to - with the - Bank that Rooms To Go now use. They c... |
Synchrony Financial Consumer Loan managing the loan or lease August 31, 2016 - I took out a SAM 's club credit account with Synchrony bank. I used the account and had some problems accessing the account at first. Because the numbers on the card were different from the ones on the website, Their Mistake. So when just followed the instructions on the website to make a payment on my account it told me I had a - balance. I called and got that straighten out and paid my balance and figured out how access the account. They told me they had removed the late fee. Then they called me a few month later and told me I still owed them for late fees that had accrued. I paid them wi... |
Synchrony Financial Consumer Loan managing the loan or lease August 27, 2016 - In 2008 We signed with - - in Michigan to have the installation of the windows in our house. Afterward, we had a lot of problems and kept calling their contractor back. In the meantime we received bills from GE Retail Bank, who said they were partners with - ( we never signed with them, the contract we have is solely with - ). Finally, - refused to come out and fix any more problems we stopped payment. GE sold the debt and now we were sued for the debt that we never signed on. We were never aware that we were signing with GE in the first place. They claim we signed with them whe... |
Synchrony Financial Consumer Loan managing the loan or lease August 16, 2016 - My husband and I a loan with Synchrony bank for furniture in either - or -. Since then we have been paying over - a month and the balance never goes down. I feel that we were misled with deceptive sales tactics and contracts. We have - children and - income now. How is it that we borrowed approximately - three years ago, paid over - a month since then and still owe -?... |
Synchrony Financial Consumer Loan managing the loan or lease August 4, 2016 - Care Credit, aka Synchrony Bank, GE Capital bank. I have a current open account with them that was initiated because my dentist recommended it to pay the balance of my dental procedures. This account is charging 26.99 % interest for years and they will not work with me to lower the interest even though I have excellent credit records for the last 15 years. I went through dept mgrs, calls over 30 minutes, and was treated like dirt. please help!!!... |
Synchrony Financial Consumer Loan managing the loan or lease July 29, 2016 - Carecredit owned by Synchrony Bank does not offer more convenient methods of payment such as credit card payments. I wanted to pay off my loan ( which slammed me with crazy interest charges after the promotional period ). I got a - - credit card with lower interest and no interest charges for 15 mos. Great idea right? Better than paying 28 % on top of accrued interest penalty for not paying off a specific dental procedure ( which I tried to avoid ). Well where was all the money I payed allocated? Anyway, I could not do a balance transfer because THEY DO NOT ACCEPT this form of payment. T... |
Synchrony Financial Consumer Loan managing the loan or lease July 26, 2016 - I had called to check status of a vehicle loan payoff, to the - - - number. The young lady I spoke with - who became very rude and defensive in tone as I ask questions about the payoff that they said had to be forwarded since the address in the payoff letter that was sent to us, had the wrong address on it. having us send it to - - -, OH instead of a - - address. I know that these conversations are recorded and that you can review them. I generally do not write these type letters but this young lady upset me very much.... |
Synchrony Financial Consumer Loan managing the loan or lease July 19, 2016 - I purchased a mattress and decided to utilize the for 0 % financing option offered through - - - and managed by Synchrony Bank. The payments commenced in - -. I opted thier mail option ; to pay by check and mail it in. ( I use the mail-in option for all of my monthly bills with other companies ). In - -, I had mailed my check on -/-/- ( payments are due on the - of each month ). The following month, the - - statement, I noticed a late fee. The payment I had sent on-time was posted on -/-/-. I followed their dispute resolution process and se... |
Synchrony Financial Consumer Loan managing the loan or lease July 15, 2016 - I financed dental work through Care Credit which has a " no interest if paid in full '' by the time limit financing. I was one day late paying the minimum due in -, 2015 and was charged a $25.00 late fee. Every month since then, Care Credit has charged a $2.00 per month interest charge ( 26.99 % interest ) on the $25.00 late fee.The late fee was submitted as an additional amount for the minimum payment due, but Care Credit continues charge the $2.00 per month interest charge on the late fee. I have now paid $18.00 for the $25.00 late fee. Very deceptive practices going on!... |
Synchrony Financial Consumer Loan managing the loan or lease July 13, 2016 - I recently checked my credit reports as i have not done so for many years and find that this account is reporting inaccurate information which is causing a negative affect on my credit. I request that the creditor verifies the information it is reporting and provide me with copies of the account details such as when it was opened and the payment history as this account is unknown to me, i have no records of owning this account.... |
Synchrony Financial Consumer Loan managing the loan or lease July 6, 2016 - SYNCB/FUNANCING said I was late - payment - 2014. I never received a notice saying that I was late. This was paid off - -. They can not go back and see what the issue was. So please check in to it and clear this from my record. Thank-You - -... |
Synchrony Financial Consumer Loan managing the loan or lease July 6, 2016 - We took out a loan from Ashley Furniture for the purchase of a couch. The loan was supposed to be zero percent for 24 months. Now we were told by the bank that because we did not pay off the loan within the 24 months, they are accruing all of the interest, at 30 % for the 24 months. To make matters worse, the bank stop sending us statements back in - 2015. Since the loan is on automatic payments, we did not notice the missing statement.... |
Synchrony Financial Consumer Loan managing the loan or lease May 19, 2016 - I purchased a laptop computer on line from - -. This is the - - I have ordered and all have been defective and had to return them. I purchased this - through a different vendor thinking that would help. It came to me messed up so I called - who worked with me to fix it however, it did n't fix it. Now it is even worse. I tried to return it as the ship date was - -, 2016. They said it had to be returned the - since I ordered it on that day. This computer is useless and I can not use it. This does not seems right to me at all. I am simply out the purchase price of a def... |
Synchrony Financial Consumer Loan managing the loan or lease May 4, 2016 - I took out a loan with a local merchant that used Synchrony bank. It was - of those 24-month promotion loans with no interest, and if you do n't pay it off within 24 months they charge you back interest at the rate of 29.99 %. I made a mistake and thought the promotion period was 24 months, so I set up my account to pay Synchrony $300.00 per month so I would have the loan paid off in full in 21 months ( Original loan amount $6100.00 ). The other mistake I made was setting the auto pmt of $300.00 and not checking my statements each month because, as it turns out, the promotional period... |
Synchrony Financial Consumer Loan managing the loan or lease April 27, 2016 - GE Capital Retail Bank/Care Credit made payments to - - - -, - that I did not authorize. In the amount of $6000.00. Might be a little more. - - 's Office would submit invoices to Care Credit without my knowledge and without any evidence that I had set foot in his office after - 2012. The office would periodically make request for an increase in credit line. See attached. ... |
Synchrony Financial Consumer Loan managing the loan or lease April 27, 2016 - I purchased a motorcycle back -/-/2015, which was financed through Synchrony Bank. When closing the sale the representative helping us at the dealership told us the payments would be automated and asked for our credit card information. The first payment was supposed to go through in -/-/-, but it never did so I called Synchrony Bank in -/-/- to see what was going on and what I needed to do to have them charge the payment to my card. They informed me that they did not process automatic payments via credit cards and that I 'd have to complete and return an authorization form allowing... |
Synchrony Financial Consumer Loan managing the loan or lease April 25, 2016 - I took out a loan from - -, through Synchronicity Bank. It was supposed to be no interest and no payments for 6 months. They incorrectly reported it late on my credit. They said they would remove it, but it 's still not off and is causing me issues. ... |
Synchrony Financial Consumer Loan managing the loan or lease April 25, 2016 - TJ Maxx serviced by Syncroney bank just put a negative result on my credit report stating that my account was delinquent and they had closed it. I have been negotiating with them for a long time they posted a - - from North Carolina charge on my account for over - I told them this as not my charge and I lived in - not -. I asked for a detailed account statement and I do not owe them anything I should get an attorney because they have damaged my credit and I am not a happy camper... |
Synchrony Financial Consumer Loan managing the loan or lease April 25, 2016 - Hi On -, - I purchased Furntiure from - Store and they promoted CREDIT Purchase through ( GE Capital finance ), IF paid in full by - - - there is NO interest. So I Kept making monthly payments until the last payment amount pending -/- Now, from GE Capital the finance was transferred SYNCHRONY Bank , which was never informed to us and we did not get PROPER Communication. So, As of - - -, original balance amount pending is -/- and Promotion Date got expired - - so the interest should be charged only for the $ -/- instead they are charging for the entire... |
Synchrony Financial Consumer Loan managing the loan or lease April 5, 2016 - A month ago I filed a complaint about false advertising by Synchrony Bank. I received a letter dated - -, - from Synchrony Bank 's representative agreeing to honor their advertisement and not charge interest to my account if it is paid in full in 24 months. Currently, I owe $170.00 more on the $1800.00 which I will pay in full next week. However, the bank is trying to collect some of the interest and finance charges they lost after agreeing to waive the interest if the loan is paid off in 24 months. They are doing this by alleging that I owe late charges. I have attached a copy of... |
Synchrony Financial Consumer Loan managing the loan or lease March 18, 2016 - The week of -/-/- I purchased a TV from -, A recently dissolved business. Immediately after purchase in -/-/-, I contacted Synchrony Bank and - -, but mostly Synchrony bank re an extension of a promotion to extend payment period of NO interest charged from 6 months to 12 months. There is a recording on file and a date and a customer service agent attached to this extension. Synchrony bank refuses to honor this agreement and have sent to Synchrony management allthe documents given to me by the Insolvency agents that state that Synchrony is resposible for this issue. They also... |
Synchrony Financial Consumer Loan managing the loan or lease March 15, 2016 - I purchased a bed from - - ( financed through GECB ) in 2012. I applied for the loan in the store and was approved for $3000.00. This was a promotional loan, i.e. 24 months interest free for 24 months. Upon being approved, the salesperson told me what the monthly payments were to be. GECB then became Synchrony. I requested from Synchrony a copy of my application and the terms of the loan, but they have informed me that since my application was taken " electronically '', a paper copy is not available. I received a bill monthly and paid what it indicated was the " total minimum payment ... |
Synchrony Financial Consumer Loan managing the loan or lease March 14, 2016 - I bought furniture at rooms to go who have Synchrony Bank handling the financing, after a return and exchange because defect my bills started to oscillate every other Month, I have tried to talk to the bank but was never resolved. They charged me fees because the full amount was n't send even though they did n't have the same amount, I believe they are not charging the right amount since my loan does n't have interest until 2019 but I already paid $1500.00 and balance still $2000.00. ... |
Synchrony Financial Consumer Loan managing the loan or lease March 7, 2016 - I opened a Synchrony Bank/CareCredit account on - -, -. The beginning balance on the account was $5300.00. I paid 11 payments on this account totaling $2100.00. Synchrony Bank/ Care Credit is not crediting my payments on my account correctly. My balance should be $3100.00. They have my balance at $4500.00, which is incorrect and not true. Synchrony Bank/CareCredit added this incorrect balance and negative items to my credit report on -/-/- and -/-/-. I 'm disputing this and I want this removed from my credit report. I have been charged a $35.00 fee, even if... |
Synchrony Financial Consumer Loan managing the loan or lease March 3, 2016 - I took a cruise on the - - from - -, - to - -, -. While on the cruise, I purchased artwork from Park West gallery. I purchased artwork on - - totaling $250.00. I then purchase additional artwork on - - totaling $420.00, for a grand total of $670.00. I received a bill from GE Capital Retail bank ( the bank ) in - - for a total of $480.00. The total sum was covered by a promotional deferred interest on the balance if paid in full by - -, -. The current amount due was a minimum payment of $25.00 by - -, -. A payment of $30.0... |
Synchrony Financial Consumer Loan managing the loan or lease March 3, 2016 - Lender failed to send financial/billing statements in a timely manner ; after requesting a bill, and receiving one, I have made timely payments. Lender continues to add interest charges to the initial late fee assessed, even though representatives assured me that there would be no late fees, as their error caused the initial billing lapse. ... |
Synchrony Financial Consumer Loan managing the loan or lease March 2, 2016 - In 2009, I went to - - in -, NY for - - -. One of the - - employees offered me an option to apply for a Care Credit credit card, in which it would pay for my loan and the card was also interest free. I was never advised of any other terms of the card. I accepted it and went through with the procedure. I continued to pay on my Care Credit account, with no late payments, until it was approximately half-way paid off. I then noticed my pay off balance had substantially increased. I contacted Care Credit via phone and they advised me that, since I did not pay off the entire ... |
Synchrony Financial Consumer Loan managing the loan or lease March 1, 2016 - I bought a merchandise using " Amazon Store Card ''. Its essentially a line of credit extended through Synchrony Bank. Like many other consumers Amazon lured me by offering an interest free period. However, a few weeks later I received a letter confirming my enrollment in the - - - that charges $1.00 for every $100.00 in balance per month. I HAD NEVER SIGNED UP FOR THIS SERVICE and AMAZON and or Synchrony decided to sign me up without my explicit and written consent. I have been an amazon customer for 15 years and an amazon prime for over 8 - its rather unusual and flabbergasting... |
Synchrony Financial Consumer Loan managing the loan or lease February 12, 2016 - I have made - payments on this account and they have only posted 1 to my account. i have sent them bank statements showing payments coming from account and they still continue to harrass me for payment and say i am 3 months behind. I am 3 months AHEAD but they post to wrong customer & I get harrassed and threatened with collections. Their CSR response and assistance is horrble. They do not follow up, do not acknowledge bank statements faxed to them and do n't work on resolution. ... |
Synchrony Financial Consumer Loan managing the loan or lease February 9, 2016 - I had a motorcycle financed through Synchrony Bank. When I decided to sell it, I listed it on - and -. A man contacted me wanting to purchase the bike and meet him 4 hours away for him to pick it up. He wanted me to give him our bank account info so he could deposit money into it. Of course, I said no. He then suggested a direct transfer from his bank to my financing bank to pay it off. We agreed and the transaction was completed. I spoke with the representative for the bank who said the account was paid off and the transfer was " instant ''. Knowing that this whole thing sounded fishy, ... |
Synchrony Financial Consumer Loan managing the loan or lease February 8, 2016 - Synchrony Finacial fraudulently file a - with the IRS alleging that they had forgiven a debt on my behalf in the amount of $700.00. I at no time had any consumer debt credit card or any Financial obligation that was owed to synchrony financial. I am not sure what type of loan they alleging was owed as I have never had any Financial relationship with them. I have called the number on the - ( - ) - to be left on hold with no answer. According to the - their Federal identification number is -. Please note I was notified by the Office of personel that my identity was stolen. ... |
Synchrony Financial Consumer Loan managing the loan or lease January 31, 2016 - Bought a lawnmower from Lowe 's zero interest for 6 months, received first bill and noticed it was to be sent to Lowe's/Synchrony bank in -, FL so sent payment right away received second bill and sent it right away did not receive third bill and did not notice until I received a bill the next month and a $25.00 service charge had been added did not receive a bill the next month which was - but did get call - - from Synchrony ( a foreign person who was very hard for me to understand ) saying I was in arrears again and would be assessed another $25.00 if I did not pay by credit c... |
Synchrony Financial Consumer Loan managing the loan or lease January 23, 2016 - I was just alerted that my account was closed without my discretion. My credit score dropped - points due to care credit closing my account because I did n't use approved funds quick enough. I requested a copy of there disclosure as well. I will have an attorney review this matter as well. How is it legal to approve a person then close the account due to inactivity on it? That can not be legal! I should have some type of say so. It clearly states on their website that once your approved their is no expiration to use funds. ... |
Synchrony Financial Consumer Loan managing the loan or lease January 22, 2016 - I have made several E-TRA payments in the amount of $500.00 each. There were no late payments or any in arrears. These payments were made with the directive of " apply to Principal only ''. As I noticed, they have been also charging interest on these extra payments. I called them and they told me they deduct interest on each payment made. I originally owed G E Credit for the dental work. They sold it to Synchrony -. When Synchrony Bank started taking my payments, they jacked the interest rate to 28.9 % and they also started charging me $89.00 for security purposes. After several months,... |
Synchrony Financial Consumer Loan managing the loan or lease January 22, 2016 - My husband and I purchased a bed at - - 3 years ago, with a 3 year interest free loan. We had set up automatic payments, and calculated this to pay off the loan before the three years expired. At some point the loan carried by GE Capital was switched to Synchrony Financial. Without our knowledge or approval during this time our login was changed and the amount per month lowered to $35.00 the minimum. Last night we received an email that we owed approximately $2300.00 in interest. This was our first email from Synchrony that showed we still owed money on this loan. In calling Synchron... |
Synchrony Financial Consumer Loan managing the loan or lease January 20, 2016 - This is my second complaint towards Synchrony Bank ( aka. Care Credit ). They are again miss applying my payments and calling me saying I am behind on my account. I pay every 2 weeks without fail. I tried to talk to the person on the other end of the phone but they either did n't understand what I was saying or did n't want to hear what I had to say. I should be ahead by - or more payments at this time and there should not be any reason for them to call me. ... |
Synchrony Financial Consumer Loan managing the loan or lease January 14, 2016 - I made a payment to my Care Credit account before the payment was due and before I received a statement. To date I still have not received a statement. The service was rendered -/-/-. I set up an online payment account and made a payment of $200.00 on -/-/-. On -/-/- I logged into the Care Credit website to make an additional $200.00 payment. I discovered the system showed a payment of $25.00 due on -. Care Credit had assessed a late fee of $25.00. I called customer service to ask how I could be assessed a late fee when I had made a payment of $200.00 -... |
Synchrony Financial Consumer Loan managing the loan or lease January 12, 2016 - I attempted to make my payments through my - - - account in -/-/2015 and -/-/2015 in which for two months it was returned because this form of payment was not accepted by Synchrony Bank. So when I became aware of this situation, I made two payments within one month in order to bring my account current. I asked that as a courtesy to me that the $35.00 fee would be removed. I was told that they would honor that in which that has not happened. Also, Synchrony keep accessing $35.00 each month to my account although I am making my monthly payment of $100.00 on the - of each wh... |