Synchrony Financial Consumer Loan Complaint

Synchrony Financial Consumer Loan department,

Installment loan Managing the loan or lease California

Hi On -, - I purchased Furntiure from - Store and they promoted CREDIT Purchase through ( GE Capital finance ), IF paid in full by - - - there is NO interest. So I Kept making monthly payments until the last payment amount pending -/- Now, from GE Capital the finance was transferred SYNCHRONY Bank , which was never informed to us and we did not get PROPER Communication. So, As of - - -, original balance amount pending is -/- and Promotion Date got expired - - so the interest should be charged only for the $ -/- instead they are charging for the entire loan amout of $2300.00 and my NEW Bill is - it is now with further late / penalty charges $ -/- Since - - I made several call on -/-/-,-/-/- and -/-/- I spent hours with various horrible OFFSHORE foreign accent customer service folks including one - - and created A dispute ticket, which they promised to investigate within 30 days and so


AFTER severals calls I discovered that SYNCHRONY BANK has - accounts on my name 1. above furniture account 2. my - Credit account So, I believe the SYNCHRONY BANK customer rep got confused on - - and told me that the balance will be -, IF I pay - which I agreed and paid but it was credited to my - Account instead of FURNITURE Account ( So, $770.00 interested was charged for my account should be refunded in the first place ) because had he credited to my FURNITURE Account I would have NEVER Been late because with the GRACE Period of 30 days from - -, It should have - - and the REP told since it is only couple of weeks above GRACE period he can make the Balance - and close the account and did it. Finally, Called on - -, - - PST spoke to rep - - hours E-PLAINED all above especially their representative CREDITING my - Account instead of FUNITURE Account and then againpaid another $110.00 ( on the assumption that I am paying 29.99 % interest for the remaining balance amount of $ -/- for the 2 weeks delay above 30 days grace period. ) Bottom line, 1. Harrasment of Increased BILL Due MAIL keeps coming 2. NO Investigation results has been shared instead, PHONE CALL Harassment with so much keeps coming.. I will not pay interest for entire loan amount of $2300.00 because on - - the balance was only $ - and the rep made a mistake of crediting wrong account i.e. - Account instead of - account. Please help US from this harassment from this SYNCHRONY BANK OFFSHORE Customer services folks undue diligence, professionalims, accent and torcher.