Synchrony Financial Consumer Loan Complaint

Synchrony Financial Consumer Loan department,

Installment loan Managing the loan or lease Mississippi

A month ago I filed a complaint about false advertising by Synchrony Bank. I received a letter dated - -, - from Synchrony Bank 's representative agreeing to honor their advertisement and not charge interest to my account if it is paid in full in 24 months. Currently, I owe $170.00 more on the $1800.00 which I will pay in full next week. However, the bank is trying to collect some of the interest and finance charges they lost after agreeing to waive the interest if the loan is paid off in 24 months. They are doing this by alleging that I owe late charges. I have attached a copy of the loan breakdown which shows how much I am to pay each month, the date payment is due, the date payment was received and how much was paid. If you will note the minimum payment alternates from $53.00 to $88.00. However, if you will note, the months I am required to pay a minimun of $53.00, the payment is always - day late and I am charged $35.00 late fee. The months I am required to pay a minimum of $88.00 the payment was always received on time. I have called numerous times trying to reach - - - to no avail. I have left messages on her voice mail but she never calls me back. I made a payment of $100.00 the same week that I received the attached correspondence. Therefore, that payment is not on the document. It shows I have made - payments of $100.00 each instead of -.