Synchrony Financial Consumer Loan department,
Installment loan Managing the loan or lease New York
We took out a loan from Ashley Furniture for the purchase of a couch. The loan was supposed to be zero percent for 24 months. Now we were told by the bank that because we did not pay off the loan within the 24 months, they are accruing all of the interest, at 30 % for the 24 months. To make matters worse, the bank stop sending us statements back in - 2015. Since the loan is on automatic payments, we did not notice the missing statement.
Synchrony Financial customer in New York
Jul 06, 2016
* Source: CFPB Complaint Database
Synchrony Financial response to complaint:
Closed with monetary relief
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