Synchrony Financial Consumer Loan Complaint

Installment loan Managing the loan or lease

Synchrony Financial Consumer Loan department,

Installment loan Managing the loan or lease North Carolina

Made a payment to Belk Credit ( department store ) to wrong account. Asked them to apply the balance to the right account and they did not do it but charged me a late fee. Asked them to send me a refund on the credit of $210.00. They did not refund the money. There is currently still a credit on the account.

Synchrony Financial customer in North Carolina
Oct 25, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

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