Synchrony Financial Consumer Loan department,
Installment loan Managing the loan or lease North Carolina
Made a payment to Belk Credit ( department store ) to wrong account. Asked them to apply the balance to the right account and they did not do it but charged me a late fee. Asked them to send me a refund on the credit of $210.00. They did not refund the money. There is currently still a credit on the account.
Synchrony Financial customer in North Carolina
Oct 25, 2016
* Source: CFPB Complaint Database
Synchrony Financial response to complaint:
Closed with explanation
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