Synchrony Financial Consumer Loan Complaint

Installment loan Managing the loan or lease

Synchrony Financial Consumer Loan department,

Installment loan Managing the loan or lease Georgia

I open a Furniture account with Rooms To Go and paid off. I bought some furniture again but Rooms To Go switched the address my payment is to be sent without informing. Meanwhile I made a $62.00 payment to the account that I had. Rooms To Called me to say they not receive my payment. I made another Payment the same day. Two days later Rooms to Go send me the over-payment of $62.00. They charged $37.00 for late payment. Again I made a $220.00 payment to the new address provided by Rooms to Go. At the same Time I made $100.00 to - with the - Bank that Rooms To Go now use. They continue to call me that I did not pay them. Even though they got my payment. They have reported to the Credit Bureau that I am late in paying. But I am not.

Synchrony Financial customer in Georgia
Aug 31, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with monetary relief

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