Review and analysis of over 67 complaints against JPMorgan Chase & Co.
JPMorgan Chase & Co. consumers have reported over 67 official complaints related to Closing/Cancelling account. Out of the 67 consumer complaints against JPMorgan Chase & Co., 19% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase & Co. responded to their complaint) and 100% were processed in a timely manner. 9% of consumer complaints against JPMorgan Chase & Co. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 9% resulted in non-monetary compensation.
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JPMORGAN CHASE & CO. Credit card closing/cancelling account April 21, 2017 - I receive d a letter last fall a dvising that my credit card account was being closed due to inactivity, which was great, because I was getting ready to call and cancel my Chase Sapphire Visa anyway. It had been nothing but problems and hassles and hidden fees [ like additional charges for paying off certain types of bills with your credit card - they likened it to taking a loan or gambling! That does n't even make any sense ] since I signed up for it and that was now one p hone call I did n't have to make. I had already quit using the card, paid it off, and made sure to use/transfer all of... |
JPMorgan Chase & Co. Credit card closing/cancelling account January 10, 2017 - The credit card company sent a letter indicating that the card would be cancelled for non-use within 60 days. At issue is the impact of this cancellation on my credit rating. A call to the company provided no change to their cancellation plan.... |
JPMorgan Chase & Co. Credit card closing/cancelling account January 4, 2017 - In - I was looking to do a balance transfer on a high interest credit card I had. I wanted to see what terms I would be given for the Chase Slate card so I went through the application process and wanted to compare the terms I was approved for to those of a loan from my bank. To my great surprise the account was opened without my authorization with terms that I did not find ideal. I called Chase and explained what happened. The representative said she would close the account. I specified that I did n't want the account closed since that would affect my credit. She acknowledged that and inst... |
JPMorgan Chase & Co. Credit card closing/cancelling account January 3, 2017 - I opened a Chase United Business Club card for my small business. I am - of - owners of an LLC. I was told by Chase when opening the card that I would be able to get cards for the other - owners of the company with similar usage rights. The card has an annual fee of $450.00. After - of my business partners went to use the card at the airport and was told that I needed to be present to allow him -. I specifically asked Chase prior to opening the card as to whether this issue would happen - they assured me that it would not. I then called to have my partners added to the busines... |
JPMorgan Chase & Co. Credit card closing/cancelling account December 21, 2016 - I have a Chase Credit Card that is co-branded with Marriott. I used to pay $85.00 a year but now my circumstances have changed and I no longer need the credit card but I do n't want to close the account because it will have a negative affect on my credit rating. Chase refuses to off an alternative - either I have to pay $85.00 extortion or I have to close the account which will have a negative affect on my credit rating and is an unacceptable alternative. This is not fair to the consumer and this issue needs to be addressed.... |
JPMorgan Chase & Co. Credit card closing/cancelling account December 9, 2016 - I have a closed account with Chase which I have recently paid off completely as of -/-/2016. The remaining balance at the last statement date was $20.00. I paid $21.00 on -/-/- and had a credit balance of $0.00. On -/-/-, Chase issued a " debit adjustment '' and removed the $0.00 from my account. When I called today and asked why they did this and why a check for this amount had not been issued to me, the representative said that Chase routinely does debit adjustments to accounts with credit balances of $1.00 or less. I wanted to flag this for you because on an aggregate ... |
JPMorgan Chase & Co. Credit card closing/cancelling account December 6, 2016 - I OPENDED A - - FOR MY BUISNESS AROUND 2005. FRAUD WAS COMMITTED ON MY CARD A NUMBER OF TIMES. THE LAST FRAUDULANT CHARGE WAS MY BREAKING POINT SO I CLOSED MY ACCOUNT WITH THE UNDERSTANDING THAT THE CHARGES WERE TAKEN OFF. NOW I AM APPLYING FOR A LOAN WITH THE BANK AND - CREDIT CARD HAD PUT THIS ON MY CREDIT SCORE REDUCING MY CREDIT SUBSTANSIALY. - -.... |
JPMorgan Chase & Co. Credit card closing/cancelling account December 1, 2016 - On - -, 2016 I received a call from the chase Fraud department asking for me to verify my identity before they could tell me the purpose of my call. After multiple attempts of doing this, the representative told me that her system was down and that I could call the department directly. I then called the Fraud department and spoke with a total of ( 3 ) representatives one of which was a supervisor for approximately 2 hours and 6 minutes to no avail. Finally, when the last department I was forwarded to, actually told me that they could n't give me any information as to why their departme... |
JPMorgan Chase & Co. Credit card closing/cancelling account November 30, 2016 - We had a credit card through Chase ( specifically the Southwest rapid rewards card ) that we paid off the balance and closed the card in -/-/-. The card was not closed as we had requested and we were charged an annual fee of $100.00. When I received a statement in - regarding this I called Chase on -/-/- and requested the card be closed. They agreed to close the card and refund the annual fee. I then received another bill -/-/- with the $100.00 charge, an interest charge of $1.00 and a late fee of $25.00. I called again on -/-/- and was told there was no evidence... |
JPMorgan Chase & Co. Credit card closing/cancelling account November 23, 2016 - I requested that my card / account be canceled and that the associated membership fee be canceled. This was done when I sent in payment for my bill. Which is in accordance the the cancellation policy stated on the back of the bill. However, contrary to my request, the account was not canceled and I was charged a fee. This account was a Chase Southwest Rapid Rewards card.... |
JPMorgan Chase & Co. Credit card closing/cancelling account November 23, 2016 - I started experiencing some difficulties using my Chase United Mileage Plus credit card. I called Chase and the response was that their affiliates decided to end relationships with me. This happened to be years ago with my chase checking and savings account. While on vacation my cards no longer worked and when I called chase, I received this very same response. This time I 'm furious. I was approved for a credit card through Chase, thinking whatever mistake they 've made in the past was just a mistake. Excited about using Chase again, I 've spent - of dollars using my new credit card, I 've... |
JPMorgan Chase & Co. Credit card closing/cancelling account November 22, 2016 - Chase has reported to credit reporting agencies that the business credit account with them was " charged off '' while the card were paid as agreed and Chase refuses to recognize that they were not able to accept payments remitted because it was illegal to so do after the credit bureaus INCORRECTLY reported a bankruptcy filing.... |
JPMorgan Chase & Co. Credit card closing/cancelling account November 21, 2016 - I applied for - cards from Chase, - and Amazon, - cards were approved. I used my Amazon card to make a purchase the account number was loaded into my Amazon card. About a week later I called to activate my card and was told that the account was closed. I called customer service they stated that I needed to speak with the lending department. This morning I spoke with lending who stated that they closed my accounts due to the number of accounts that have been opened within the last 12 months. I explained to the female that I have some accounts that belong to my father that some how got ... |
JPMorgan Chase & Co. Credit card closing/cancelling account November 12, 2016 - On or about -/-/-, I had my Chase Credit cards canceled without warning or notification. Upon calling to determine the reason I was told a letter would be sent explaining why and that no one would be able to inform me over the phone why my cards were closed. When I received said letter, it only informed me that my money market, savings, business account, and credit cards would be cancelled. No explanation given whatsoever, I have attempted to request at a local branch, but again no information is given. I am confused as I have all my accounts in good standing, do not engage in illegal act... |
JPMorgan Chase & Co. Credit card closing/cancelling account November 8, 2016 - The issue is as follows, Out of the clear blue JpMorgan Chase Bank decided to shut down both of my credit cards. I used the cards regularly for my daily purchases. Please note my credit is - with all - credit reporting agency 's. I used 2 % of my entire Credit lines and I pay off my bills Bi-weekly in full. in order words I have no risk whatsoever to this or any other financial institution. I truly believe that I was discriminated against in this situation and I want this matter investigated accordingly.... |
JPMorgan Chase & Co. Credit card closing/cancelling account November 7, 2016 - I closed my - - credit card on - -, 2016. The credit card charged an annual fee of $95.00 on - -, 2016. I contacted Chase in -, and again in - and was told that the fees would be refunded in full within - billing cycle. I called Chase again in - -, 2016 and was told that Chase had changed its policy as of - -, 2016 to honor refund for annual fees for cancellation within 30 days. I was told inconsistent information and was left without any refund.... |
JPMorgan Chase & Co. Credit card closing/cancelling account August 20, 2016 - I have been with Chase card services for over 7 years. Today I received a letter saying my card will be close do to inactivity. I called asking to have the cars remain open and was told there is nothing that can be done. A few months back I was inquiring about the fees that will apply and how to maintain steady line of credit with them. At that time I know I would n't be using the card for sometime. I was informed that I do n't have to do anything. When the annual fees show for me to call them and they can remove them. I also ask if I would be able to freeze my account. I was informed that as ... |
JPMorgan Chase & Co. Credit card closing/cancelling account August 18, 2016 - I have opened an Amazon Credit Card with Chase Bank with the help of my partner on - - 2016. To make the story short, my domestic partner submitted the credit card application on my behalf online through the amazon web site. Thereafter, I have called Chase Credit Card Application Support on - - 2016 to check the status of my credit card because the address on the application did not have my apartment number. Therefore, the customer service representative advised me that I did not answer the security question correctly about my mother maiden name because of course my domestic partne... |
JPMorgan Chase & Co. Credit card closing/cancelling account August 12, 2016 - Chase Cardmember services notified me by a letter dated -/-/2016 that my Chase Amazon.com Rewards Visa account would close when my card expires -/-/2016. I have excellent credit and have a - balance on the card. I have not used the card for years, however, that should not be a valid reason for closing an account due to the negative impact it will have on my credit score. I spoke with a supervisor at Chase and they declined my request to keep the account open.... |
JPMorgan Chase & Co. Credit card closing/cancelling account July 29, 2016 - I opened an account with Washington Mutual in - -. My last statement with WAMU was on - -, Chase Bank had bought out WAMU. Chase raised my interest rate from 8.95 to 10.24 and also dropped my credit limit from $4200.00 to $4000.00 when I was close to that limit. My Chase account was closed on - -. Amount on my account at the time was $4000.00. For 4 months after my account was closed, interest and fees totaling $390.00 were added. My credit report showed that Chase " charged off '' $4500.00 which is $140.00 more than what they reported was " charged off '' and ... |
JPMorgan Chase & Co. Credit card closing/cancelling account July 26, 2016 - I closed my account with Chase Credit Cards on - - 2016. I spoke with a representative by the name of - and asked her to mail me a letter verifying that I requested this close. I also asked her to make sure it was " frozen '' in a state on no interest until I paid the balance in full. She confirmed this. In - I made a regular payment then on - - I called in to pay my balance in full. I was upset that they never sent me a letter and logged the closure as their doing thus effecting my credit score. However, I asked the representative to give my my balance in its entirety. I pai... |
JPMorgan Chase & Co. Credit card closing/cancelling account July 22, 2016 - I had - chase credit cards, I 've had them over a year and have always paid more than the minimum due and have never missed a payment. My cards were stolen or lost and fraudulent charges were on my statement. Chase was very helpful to return the funds from those transaction but they never changed the credit card number so the cards were charged again by the same vendors multiple times. Finally someone in their fraud department realized what was going on and changed my credit card number. But now Chase has canceled my cards stating that I have too many fraudulent changes from the same vendor... |
JPMorgan Chase & Co. Credit card closing/cancelling account July 22, 2016 - My husband and I were getting an amicable divorce and we were both working at closing joint accounts. He called to close the Chase Sapphire Care but it turned out I had opened it so he could not close it. This action was turned into a security breach and from then on I tried but could not close the card. I explained the situation but no one would believe me and kept stalling me. I received a letter from Chase dated - - referring to a request for a copy of the statement. There had been no request for this. Finally, on - - I reached someone who could close the account. At that point ... |
JPMorgan Chase & Co. Credit card closing/cancelling account July 21, 2016 - I recently had a credit card account closed by Chase Bank. I have had this particular card since - of - and pride myself on having a positive long term credit relationship with Chase. I had received a letter stating that the account would be closed due to inactivity if not used prior to the card expiration date of - -. I promptly made a purchase with the card and paid the statement in full once received. Today, -/-/-, I contacted Chase Bank as I had not received my replacement card yet. I was informed by the representative that my account had been closed. When I referred t... |
JPMorgan Chase & Co. Credit card closing/cancelling account July 16, 2016 - I am - - military currently -. I - in - and as of - am still -. In - Chase says they sent a letter saying I needed to contact them or they would close the account for non-use. In -, they closed the account. I only discovered this when my credit monitoring service notified me that a change had happened to my credit profile. I tried contacting Chase and explaining that I was on military - and did not receive the letter nor have any opportunity to respond to it in the time allotted and requested that the account be reinstated but they refused to discuss the account w... |
JPMorgan Chase & Co. Credit card closing/cancelling account July 1, 2016 - I am writing to dispute the following information in my credit history regarding my Visa Chase - MileagePluse Select number - - - -. I have noted these items and I disputed this matter more than once with Chase directly with no response or further communications. I have been a loyal customer of Chase Visa for the last 17+ years. My wife and I used only this credit card and utilized the strong benefits. After years of on-time payment, a payment was missed during my work transfer to -, -. On - -, 2013 my family and I moved from California to -, -. Before leavin... |
JPMorgan Chase & Co. Credit card closing/cancelling account June 28, 2016 - I am writing on behalf of my mother ( I am her medical and financial POA and her daughter ). She - in 2010. Prior to this her FICO was near -. At the time, she had a credit card with Chase Bank. Due to medical expenses, becoming - and moving to be close to family, she had to foreclose on her house. Chase Bank held her second mortgage and credit card. After the house foreclosed, Chase decreased her credit limit from $ - to $ -. This was not an issue, as she rarely used the card. My mother has not used the card frequently and always pays off any balance immediately. She has the c... |
JPMorgan Chase & Co. Credit card closing/cancelling account June 25, 2016 - I signed up for a Chase Student Credit Card when I was a College Student in -/-/-. I used the card until it expired, then called Chase and told them that I did not want to keep the card anymore, and requested that they close my Account. Because this all occurred several years ago ( approx. -/-/- ), I do n't have exact dates. A few weeks ago, Out of the blue, Chase sent me a new Chase Freedom Credit Card in the mail, using the details from the account I had asked to have closed several years prior. I called again and told them that I had not requested this card, and wished to have t... |
JPMorgan Chase & Co. Credit card closing/cancelling account June 25, 2016 - Chase Bank USA is reporting an incorrect balance on my credit reports. Chase sold the account and the account was paid as agreed and should currently reflect a $0.00 balance.... |
JPMorgan Chase & Co. Credit card closing/cancelling account June 20, 2016 - We received a letter from our credit card company ( Chase ) stating that we were a risk to the reputation of their financial institution and our account was being closed. This was especially alarming due to the fact that when we tried to call about our mortgage ( with the same company ), the company was unable to verify our identity. I tried to inquire about how I could make sure I was n't being hacked and received zero help. We tried to contact the service number linked to our credit card about our account being closed and not a single person would give me more information than " I was a risk... |
JPMorgan Chase & Co. Credit card closing/cancelling account June 17, 2016 - I have been banking with Chase for almost ten years. I always use their checking account as my primary account. I never pay the bill late and keep a great credit score. However, about 4 years ago, all my credit card accounts with Chase got cancelled without any reason. In the past four year, my credit application with Chase always got rejected. I really want to fix the relationship with credit card department with Chase.... |
JPMorgan Chase & Co. Credit card closing/cancelling account June 13, 2016 - Chase is closing my oldest credit card from 2005 without any reasons. Because of this my credit score will suffer. We are looking to buy a house in the next - month. It looks like nobody at Chase care abut consumer. Please look into this practice from Chase. I would prefer to keep this account open. Thanks... |
JPMorgan Chase & Co. Credit card closing/cancelling account June 13, 2016 - - credit card accounts I had with Chase are still being reported in error as charged off with a balance owed when in fact they have been canceled and I have already included the cancelled debt as income on my federal taxes and paid any taxes due on that income. I received - - forms along with form letter -/-/-. The both - has event code -. According to the IRS, code - is used to identify cancellation of debt as a result of a decision or policy of the creditor to discontinue collection activity and cancel the debt. The form letter states " We recently cancelled an unpaid... |
JPMorgan Chase & Co. Credit card closing/cancelling account May 30, 2016 - I have been a Chase Bank deposit customer and a Chase Credit Card customer for over 30 years. Chase Bank cancelled my credit cards on -/-/16, which I learned about on -/-/16 when I went to make purchases at - retailers and my card was declined. I called Chase Customer Service, was told my credit card accounts had been closed, and when I asked why I was told that no reason would be given. I have an excellent credit record, making timely payments, with a FICO credit score of -. I then went to a Chase Private Banking location in - that same day to try and get an answer, and w... |
JPMorgan Chase & Co. Credit card closing/cancelling account May 29, 2016 - - - - CEO Chase Card Services c/o Executive Office - - - - -, OH - Re : Freedom Account Ending In - Dear - -, I am writing in regard to your notice dated - -, 2016, and in up to conversations held with Customer Service and with Branch Manager - -. As a long term Chase cardholder, I am shocked and appalled by the response I received to my request to retain my Chase Freedom card. The employees I spoke with claim that the closure in response to inactivity, but have refused to renew the card on the basis of account activity after the date of your ... |
JPMorgan Chase & Co. Credit card closing/cancelling account May 28, 2016 - I had - credit cards with Chase bank. All - were closed by Chase for " business reasons ''. No late payments all payments on time and they closed my accounts. I contacted them and no one could give me a reason.... |
JPMorgan Chase & Co. Credit card closing/cancelling account May 26, 2016 - Chase is closing my oldest credit line without any notice to me to save it and without disclosing an inactivity policy.... |
JPMorgan Chase & Co. Credit card closing/cancelling account May 24, 2016 - I want to keep my Chase Amazon credit card open and in use. I 'm still using it to pay all of my major financial bills. I do n't want or have the time to make the changes to another account or credit company. Please help me ; my bike are going to be due soon and it will be difficult for me to switch new cards and accounts. Thank you.... |
JPMorgan Chase & Co. Credit card closing/cancelling account May 23, 2016 - I opened several accounts at the -, NY Chase branch on - - : checking, savings and - credit cards. I already had a credit card with them. I completed all the documentation with the banker and provided all the original ID required ( SS, driver license, passport ). He scanned everything and I went home. He called me the next day and said he forgot to ask me to write my name on some form. I went back to the branch, completed a brand new form and left. A month later, I received a letter from Chase saying they coul n't verify my SS. I called them to ask what it was about since the banke... |
JPMorgan Chase & Co. Credit card closing/cancelling account May 20, 2016 - I received paperwork in the mail in an envelope marked as Chase bank about two months ago. It included a - and an - form. These forms were accompanied by a letter claiming that I needed to fill these out and return them to Chase Bank or my credit card account could potentially be closed. This all seemed very scammy to me so I called Chase to Verify. Long story short, I spent over an hour on the phone with about - different people from Chase Bank. The first - told me these documents were not sent by the Bank and that I should not fill them out and that my account was n't notated in ... |
JPMorgan Chase & Co. Credit card closing/cancelling account May 18, 2016 - On - - 2016 I received postcard stating I had contacted my bank about an annual fee on a credit card account of mine that the bank recently closed, however, I had not contacted them. This prompted me to contact the bank to see if someone else had contacted them posing as me. I then learned my account was closed due to non-payment of a membership fee of $95.00. I asked the bank when this statement was sent to me because I was not aware of the fee or of any balance on my account. I was informed that a statement was mailed on - -. I advised the bank I did not receive it and then ask... |
JPMorgan Chase & Co. Credit card closing/cancelling account May 13, 2016 - Chase closed my Checking account that I opened in the beginning of this year, following that closure, they stated they are now closing my credit card as well. I had high cash deposits / withdrawals due to a few trips to - - but I have proof of the income and it 's reporting to the IRS under my social security from - -. I have written a letter to the Executive Office at Chase and I am currently pending a response.... |
JPMorgan Chase & Co. Credit card closing/cancelling account May 10, 2016 - I received a letter on - -, 2016 from Chase stating that they were closing my account effective - - 2016 because " continuing the relationship creates possible reputational risk '' to their company. I immediately called Chase at the number provided on the letter. They then connected me with an " account specialist '' who really had no answer for me. All she said was that " chase has made a decision to end the relationship with my account and will be closing it ''! I asked why? No answer was given other than she had no notes in the system that could explain their reasoning??? I have... |
JPMorgan Chase & Co. Credit card closing/cancelling account May 5, 2016 - I 've had my Chase card for about a year, kept a healthy balance, paid my bill on time, etc. You can imagine my surprise when I received a letter from chase stating that they will be closing my account because " continuing the relationship creates possible reputational risk to our company. '' My credit score is great, my bills are always paid on time, and anything I buy with this card is through Amazon ( not any questionable retailers ). If I 'm not the ideal customer I guess I do n't know what 's expected. ... |
JPMorgan Chase & Co. Credit card closing/cancelling account May 4, 2016 - I received a letter from Chase stating that my credit card was being canceled because continuing the relationship represented a possible reputational risk to Chase. Three phone calls were made with no explanation given. An e-mail was sent and we got a message saying that we would get a response in 10-12 days via US mail. When the letter came it referenced an article on a - web site as the basis for their decision. ( - ) This article references a - in - in 2006 and references someone with the same name as mine but actually has no relevance to me. I do n't live nor have I ever lived ... |
JPMorgan Chase & Co. Credit card closing/cancelling account April 19, 2016 - I had a Chase Sapphire rewards credit card that I closed last -, and this month I received a refund on a travel purchase from a tour provider. I assumed Chase would automatically send me a check for the refund since I had already closed my account, and when I called Chase, they said that they would only send me a check if I called. If I had n't called, they simply would 've kept the money. That is downright dishonest. Credit card companies should be required to automatically send you a physical check for any credit at the time of account closure or for any credits received after the account... |
JPMorgan Chase & Co. Credit card closing/cancelling account April 11, 2016 - On - -, -, I received a judgement against me through the - - - at - - - -, CA - - ) - without receiving a summons or with no knowledge of what the debt was for. Through my research, I have been informed that it is from a JP Morgan Chase issued - ending in - for the original amount $1200.00 ( case # INC-- ). I am a former Washington Mutual checking and savings account owner and a current Chase Bank account holder. I have no record of owing this money on my end and would think that since I am a current account holder and have not had a break in... |
JPMorgan Chase & Co. Credit card closing/cancelling account March 18, 2016 - My problems with this company began over a year ago -/-/-. There are numerous issues involving this company, that have escalated in that time. I began to dispute fraudulent charges and fee 's, that were being charged by this company to my account. This dispute followed a phone call, from a representative located in one of the off-shore call centers. This particular individual, actually attached comments to my account, that were completely false. I was made aware of the lies, do to a letter that I received from Chase, concerning the account. Numerous letter have been sent to the company vi... |
JPMorgan Chase & Co. Credit card closing/cancelling account March 15, 2016 - I had a Chase Freedom card which was opened -/-/2015. In -/-/-, Chase had placed my account on hold and falsely reported the account as " account information disputed by consumer '' and I later came to find it was closed by Chase. I did complain to Chase regarding the matter and I believe they did correct it after some time, but they refused to reinstate my account. Earlier this month after applying and verifying my identity I was approved for - more cards from Chase. Upon receiving the cards in the mail I proceeded to activate them but when I called in I was told that my accounts we... |
JPMorgan Chase & Co. Credit card closing/cancelling account March 11, 2016 - I paid off my credit card in - 2016 and then I received a bill for $58.00 today - -, 2016. I called JP Morgan Chase costumer service and they told me this is a residual balance. I then asked, is the only charge I willhave to pay? But then I was told that I will probably have to pay more residual balances after that. ... |
JPMorgan Chase & Co. Credit card closing/cancelling account March 9, 2016 - I am not sure if this should be a credit card complaint or a bank complaint. I currently have a business account with Chase which is being closed citing the following : " This decision is not a reflection of your business or how you have handled your accounts and it does not affect any personal banking relationships you may have with JPMorgan Chase or its affiliates. We apologize for the inconvenience this business decision causes and want to help you transition your accounts. '' I have done some research online and I assume my account is being closed because my business involves - or becau... |
JPMorgan Chase & Co. Credit card closing/cancelling account March 5, 2016 - On or about - 2015 Chase Credit Cards issued me a -/cancellation of debt. I never requested the debt be cancelled and I was actually willing to work with them to resolve this debt. They advised me that they issued the - because they made no effort to collect the debt. I contacted Chase to discuss this account but they were unable to help me which I will never understand. I do n't understand how their failure to attempt to collect an account becomes a tax burden on me. I never once asked for the debt to be forgiven, I created the debt and was willing to pay it they just did not want to... |
JPMorgan Chase & Co. Credit card closing/cancelling account March 5, 2016 - In -, I was issued a - from Chase Bank for a debt they cancelled. I have contacted all three credit bureaus to have the information updated but Chase has not updated my balance. ... |
JPMorgan Chase & Co. Credit card closing/cancelling account March 4, 2016 - I had a charged off credit card from Chase. They sent me a -, that I added to my 2012 tax return. Chase continues to show that I owe that money, even though, I claimed it as income. This is effecting me, in getting a VA loan, because they are scared Chase can put a lien on the loan. ... |
JPMorgan Chase & Co. Credit card closing/cancelling account February 28, 2016 - On -/-/16, I had attempted to use my credit card at the gas station and also for a taxi, however, all attempts were rejected. I called into Chase asking why my transactions were being declined and they had informed me that all my accounts had been closed ( Checking, savings, credit card, business accounts ) On -/-/16, I had called Chase to inquire why my accounts had been closed and was informed that it was due to " unusual activity ''. I tried to inquire further on what the activity was, but was not given a chance to find out and the rep had mentioned that " Chase had decided to e... |
JPMorgan Chase & Co. Credit card closing/cancelling account February 25, 2016 - I received a letter from Chase stating that they are closing my credit card account. Moreover, the letter states that the reason for the closure is " because continuing the relationship creates possible reputational risk to our company ''. First of all, I have no idea or understanding of the meaning to this reason at all. I have been a loyal customer that has never missed a payment ever and who maintains a great payment history on this account. I contacted the office number provided and spoke to a representative who states he could n't provide any specific information used to make the decis... |
JPMorgan Chase & Co. Credit card closing/cancelling account February 23, 2016 - My name is - - -, and I have had - joint account opened with Chase for almost 10 years. The last - of my credit card is -. I never had any issues ; never behind or late on my account. I have always value my relationship with Chase. Recently I discovered that my account had been closed ( back in - ), but the closing was unauthorized. I never received any type of letter that confirmed the closing or else I would have responded in order to correct or dispute the information. This was my very - credit card, and I would have never attempted to close my account under any circ... |
JPMorgan Chase & Co. Credit card closing/cancelling account February 17, 2016 - chase closed my credit card account which had - balance without notifying me. i had accumulated $150.00 dollars in credits which were forfeited upon closure. ... |
JPMorgan Chase & Co. Credit card closing/cancelling account February 8, 2016 - Chase Bank issued me a - for 2013 in the amount of $14000.00 for credit card account number -. My Federal Tax Return Form - for 2013 included same amount. Chase Bank has yet to advise the credit reporting repositories ( -, - and - ) that said account should be list as " $0.00 BALANCE, PAID IN FULL ''. ... |
JPMorgan Chase & Co. Credit card closing/cancelling account February 2, 2016 - My - credit accounts where closed abruptly without notice I called in spoke to the security team member by the name " - '' He confirmed that all my account where closed He offered to review my account but he would have place me on hold 3-5 mins he came back and told me unfortunately would they would stay closed, he gave me no options The reason given was " not enough credit on credit file and " too much credit extended '' He also said my account activity raised concerns!! I feel bullied, I did absolutely nothing wrong. why did chase extend credit to me in the first place. Why did n... |