JPMorgan Chase & Co. Credit Card Complaint

Closing/Cancelling account

JPMorgan Chase & Co. Credit card department,

Closing/Cancelling account Florida

- credit card accounts I had with Chase are still being reported in error as charged off with a balance owed when in fact they have been canceled and I have already included the cancelled debt as income on my federal taxes and paid any taxes due on that income. I received - - forms along with form letter -/-/-. The both - has event code -. According to the IRS, code - is used to identify cancellation of debt as a result of a decision or policy of the creditor to discontinue collection activity and cancel the debt. The form letter states " We recently cancelled an unpaid debt on your account ''. To this date I have been unable to get Chase to update the information on the credit reports for -, - and -. As a result of their inability to properly update my credit reports I have been denied a car loans.

JPMorgan Chase & Co. customer in Florida
Jun 13, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

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