JPMorgan Chase & Co. Credit card department,
Closing/Cancelling account Iowa
I applied for - cards from Chase, - and Amazon, - cards were approved. I used my Amazon card to make a purchase the account number was loaded into my Amazon card. About a week later I called to activate my card and was told that the account was closed. I called customer service they stated that I needed to speak with the lending department. This morning I spoke with lending who stated that they closed my accounts due to the number of accounts that have been opened within the last 12 months. I explained to the female that I have some accounts that belong to my father that some how got attached to my report. - vs -. She was unwilling to reopen the account. i find this a terrible business practice as - accounts I had to go through fraud verification and they saw the accounts on the credit file on the account at that time. So why open the account to just turn around and close it makes no sense.
JPMorgan Chase & Co. customer in Iowa
Nov 21, 2016
* Source: CFPB Complaint Database
JPMorgan Chase & Co. response to complaint:
Closed with explanation
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