JPMorgan Chase & Co. Credit card department,
Closing/Cancelling account California
Chase Cardmember services notified me by a letter dated -/-/2016 that my Chase Amazon.com Rewards Visa account would close when my card expires -/-/2016. I have excellent credit and have a - balance on the card. I have not used the card for years, however, that should not be a valid reason for closing an account due to the negative impact it will have on my credit score. I spoke with a supervisor at Chase and they declined my request to keep the account open.
JPMorgan Chase & Co. customer in California
Aug 12, 2016
* Source: CFPB Complaint Database
JPMorgan Chase & Co. response to complaint:
Closed with explanation
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