JPMorgan Chase & Co. Credit Card Complaint

JPMorgan Chase & Co. Credit card department,

Closing/Cancelling account

I am writing to dispute the following information in my credit history regarding my Visa Chase - MileagePluse Select number - - - -. I have noted these items and I disputed this matter more than once with Chase directly with no response or further communications. I have been a loyal customer of Chase Visa for the last 17+ years. My wife and I used only this credit card and utilized the strong benefits. After years of on-time payment, a payment was missed during my work transfer to -, -. On - -, 2013 my family and I moved from California to -, -. Before leaving the United States, we activated the mail forwarding services through the US post office. We paid all our bills and made sure all balances were - for credit cards, utilities, telecom, - and Internet services. I retained my US cell phone number - - -, and have it on file at any utility, bank, credit card providers, etc. I made phone contact with my credit card companies to flag the impending change and possible usage of the cards abroad. The representative at Chase, in


As is evident from my credit report, I was able to clear all my bills on time, except for Chase, because I was not alerted through direct communication via email, phone call or text message from Chase that there was a payment due. I firmly maintain that this does n't justify reporting me to the credit bureau and closing the account without any communications. Attached copy of the report I received from the credit bureaus recently.