Review and analysis of over 1,502 Conventional Adjustable Mortgage (Arm) complaints against JPMorgan Chase
JPMorgan Chase consumers have reported over 1,502 official complaints related to Conventional adjustable mortgage (ARM). Out of the 1,502 consumer complaints against JPMorgan Chase, 28% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase responded to their complaint) and 100% were processed in a timely manner. 3% of consumer complaints against JPMorgan Chase resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
JPMorgan Chase Mortgage loan modification,collection,foreclosure December 16, 2015 - I have a mortgage account with Chase. I opened this mortgage account on - 2005 right when the economical crisis happened. During all these years, I had tried multiple times to apply for a long modification without success. In several occasions my husband and myself were unemployed documentation was provided but the loan modification never was approved nor solved. Recently I have been diagnosed with - - and again another hardship in my life. I had never been late nor in default because of fear to loose the only shelter I have. So far I had disbursed to Chase more than the property is ... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account December 12, 2015 - I am still - and have tried dealing will of these issues. I have not worked since -, 2015. I am still disputing their mortgage amounts, they continue to charge me for an impound account my loan amount is - the letter states -. I am attaching a letter with the last mortgage payment returned. ... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account December 12, 2015 - I can not get from chase who services my mortgage, who owns it and who has original loan docs and signatures. ... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account December 11, 2015 - On -/-/- I owed Chase $110000.00 for my mortgage then they incorrectly added - as a " loan maintenance fee '' which they tell me is the correct amount for compound interest due to my loan modification. I do not think this compound interest is correct and would like this amount corrected - my original interest rate was 4.87 % pre-modification. At one point my loan was paid down to as low as $110000.00. I had a HAMP modification starting in -/-/- and Chase would repeatedly lose my paperwork and delay finalizing my modification for 2 years where in the meantime they put my m... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure December 10, 2015 - My complaint is in conjunction with a complaint filed - -, - ( Acct # -. That complaint was against the servicer - - - - ( - ). After providing supportive evidence of my complaint to - ombudsman office, - - and their attorney it has become evident they intend to do nothing about the mistakes in accounting on my loan. Prior to - being the servicer JP Morgan Chase under the brand name of EMC Mortgage Corporation was the servicer and prior to Chase it was EMC. My complaint involves errors in accounting at the time when JP Morgan Chase purchased - - whi... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure December 9, 2015 - It is now over 3 years since i requested for a - Short Sale on my mortgage account, Chase has been playing games telling me that they are reviewing my file. 90 days later they respond back to me telling me that the file was declined becuase the negotiator forgot to place my file under review. Now i have to reapply all over again. IT IS NOW 3 YEARS since Chase keeps doing the same thing, as of last month Chase told me that the file was delayed becuase my previous realtor and i needed to hired a new realtor if i want them review my - Short Sale request. Now that i hired a new realtor Cha... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure December 7, 2015 - JP Morgan Chase has operarated ( and continues to ) in an extremely unprofessional manner. They continue to accuse me me of not getting requested documents to them in a timely manner and basically accuse me of lying about things that have happened during our request for a simple loan modification on our mortgage with them. This is evidently something that they have done to numerous of their customers. For several years I have been in serious dispute with them regarding this matter and I refuse to give up until we receive a satisfactory resolution. The loan is in my fathers name and I have alw... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure December 6, 2015 - When we obtained a mortgage -/-/-, we had to accept an ARM mortgage with an interest rate of 8.25 % due due to a high ratio of debt. From that time, to the present, we have had two late payments ( missed deadline by 1 day and the latest late payment is explained below ) and have reduced our debt, however every time we try to remortgage at a lower interest rate, we were turned down. Our mortgage payment is -. Currently, we are in the process of a no-fault, amicable divorce and we need a lower rate/help for approx 4-6 months due to the added expense of the divorce process until we can se... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account December 2, 2015 - In - - I modified my mortgage. Written into the modification was a buyers incentive. " If your make your monthly mortgage payments on time, you will accrue a monthly benefit equal to $83.00. This amount will be applied yearly at the anniversary of your trial period plan, for 5 years. If at anytime during this 5 year period the loan becomes - or more full monthly payments past due, you will lose this benefit. This includes the loss of any accrued but unapplied principal reduction benefits and the eligibility to accrue additional principal benefits, even if you bring your mortgage up ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 28, 2015 - I HAVE A MORTGAGE WITH CHASE ( LOAN NUMBER - ) THE LOAN WAS MODIFIED IN -. THE ISSUE IS WITH THEPROPERTY TA- SIDE. IN - I WON MY APPEAL WITH THE COUNTYAND HAD THE TA- BASE LOWERED FROM $ - TO $ - ( - ) CHASE HAS BEEN CHARGING ME ON $670.00 AND EVEN WITH PROOF REFUSE TOTO RETURN OR ADJUST MY PAYMENT BASED ON MY APPEAL PROOF. CHASE IS ALSO INSERTING A FLAT $800.00 PER MONTH TA- AMOUNTEVEN THOUGH EACH YEAR THE PROPERTY TA- RISES AND FALLS. CHASE IS HITTING ME WITH THIS EVERY YEAR THROUGH THE LIFE OFTHE LOAN. I ALSO WAS IMPROPERLY DENIED A LOAN MODIFICATION-/- AND CHA... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account November 27, 2015 - Simultaneously I applied for, and received, - mortgage modification trial packages with the same bank. My first mortgage was $44000.00 ( balance owed ), - mortgage was a Line of Credit ( $150000.00 ). I followed the directions for the trial period to the letter for both modifications. I paid on them for 8 months, then to my surprise the bank refused to accept any more money on the first mortgage and then I received a Intent to Acceleratate. The - mortgage ( Line of Credit $150000.00 ) converted to a permanent modification without further incident. They are now foreclosing and ta... |
JPMorgan Chase Mortgage application, originator, mortgage broker November 25, 2015 - In 2010 I filed chapter - debt relief and reaffirmed my first and second mortgage with J P Morgan Chase and have been making my payments as required ever since. My first mortgage payment history has been reported to the credit bureau as required but my second mortgage account ending in - has not. I recently applied to re-finance with - Mortgage, loan office - - in - - - and combine my first and second to save money, almost - per month, but because J P Morgan Chase has not and will not report payment history to credit bureau I can not meet underwriting guide lines to ... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account November 17, 2015 - I have had a Mortgage with Chase Mortgage for a few years. In - I received notice that my escrow payment was to be increased. If not, my payment would be increased $280.00 to -. I made the payment on the escrow shortage on - - 2015. In early - I received a letter from Chase in the mail that my new payment would be increased by this new amount ( to - ) There was no acknowledgement that they had received the escrow payment or otherwise why this was. I called Chase on or around - - to ask for clarification. I went through - sets of menus and talked with - people, -... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 17, 2015 - It has been seven long years since the financial meltdown. I have spent several years of my life attempting to do a loan modification on my own house and a rental property. The banks and " investors '' that own these loans are just paying lip service to us. The banks have only paid fines and now they are bigger than ever and just asreckless. - - has not seen any of this money. Inflation is high to the people that are paying bills and actually go to the store to buy food. The handling of this has created another reminder that there are - sets of laws. Not one person has gone to jai... |
JPMorgan Chase Mortgage settlement process and costs November 12, 2015 - Chase Home Finance Foreclosed on a mortgage which had been rescinded. The - descision of the US - court and the TILA indicate that:1. Chase and it 's Foreclosing Law Firm, - Wisconsin did perform a wrongful foreclosure, eviction from my family 's homestead. 2. Chase Home Finance did not provide a " satisfaction of Lein ''. 3. Chase Home Finance did not return payments and fees as required by TILA regulation z. 4. The - - courts, being familiar with the Rescission document proceeded to railroad the foreclosure with a replacement " sniper judge '' who also said she had reviewed... |
JPMorgan Chase Mortgage settlement process and costs November 11, 2015 - Bank : ChaseLoan # -Issue : Paid fee $380.00 for extension of rate locking period by 15 days. To approve the loan, Chase was responsible to obtain some documents but Chase took more time to get these documents. There was no delay from my side. To meet contract agreement dead line, I was advised to pay the fee and request Chase to reimburse the fee but no response from Chase ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 11, 2015 - I have been disputing this matter for several years and I am tired and frustrated with dealing with it and desperate to receive a satisfactory resolution. Please see the following for my storyThe - - - was the law firm that was representing me with my case against JP Morgan Chase Home Finance. There was even a case filed in the - - Court in MD against JP Morgan Chase regarding this property and matterBelow is my story that had taken me to the point of where I ended up with The - - - representing me against the mortgage lender that erroneously foreclosed on our property... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 9, 2015 - I wish to file this complaint against EMC. EMC stated in my - court case that they never had interest in my property and were never a beneficiary. - - was with - - when this was admitted. It was also admitted by - - of -, -, -. Both - - and - - were legal counsel for - -. It was also admitted by - -, EMCs attorney. - -, general counsel for EMC and JP Morgan wrote an affidavit as well that she was not able to find this loan/property anywhere. - - said they did an extensive search. A new lawsuit has now been filed. This time it is... |
JPMorgan Chase Mortgage settlement process and costs November 4, 2015 - Chase Bank Mortgage representative on a recorded call to Chase Bank - - ( - T- ) Branch Employee stated 'there was a process in place by which an heir simply completed paperwork to assume complete and full responsibility for a mortgage with no need to qualify or pay fees '. Chase bank has admitted to finding these recordings and that there is 'at least partial error ' on their part ' and now they want me to attempt to qualify for this loan while they 'see what they can do ' ... Based on this information from bank employees from the bank holding my mother 's hoarded, underwater loan,... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 3, 2015 - My husband and I have owned a rental property for over twelve+ years. The mortgage was an ARM and the amount went up over the years that we had to pay monthly. The other expenses of the house also increased quite a bit, to the point where we were no longer able to pay the mortgage. Over the years we spent all of our savings trying to pay the mortgage thinking it would work out but it did not. We had to default about a year ago ( - 2014 ) and applied for a loan modification. We were denied the loan modification because the lender ( Chase ) refused to consider the rental income from the prope... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 3, 2015 - On - -, 2015, my wife and I mailed to our servicer JPMorgan Chase, herein referred to as Chase, a Letter or Notice of Rescission. As we understand it, pursuant to the Truth In Lending Act, our debt obligation was canceled upon mailing. Pursuant to the Act, the rescission is self-enforcing and it automatically extinguishes the lien and the liability. We also understand the delivering notification to the entity to which we are directed to send payments constitutes delivery to the creditor or any assignee and that the rescission rights are equally enforceable against original creditors and ... |
JPMorgan Chase Mortgage settlement process and costs November 3, 2015 - Chase has finally approved a Short Sales, offer on my home. they also will provide me with a $ - relocation allowance ( $ - is the maximum HAFFA will allow ). Now I owe the IRS some back taxes. The IRS want to take my $ - moving allowance to satisfy my tax liability. But I need this $ - to move rent a house, and secure employment, without it I become a homeless statistic. Please convince the IRS that I do not profit from this relocation allowance, and although it sounds like a lot, it really is not. Please convince the IRS, to allow me to keep this, and it is in there best intere... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account October 29, 2015 - In - 2014 I used Chase internet bill pay and processed my home payment. In - they contacted me and said the payment never went through. They apologized and removed the late charge. They said they were having maintenance or the system was down and took my payment over the phone. They never told me they would be reporting to the credit agencies I was late. I was late but it was not my error. I have requested several times for this to be corrected and they have refused. I recently was declined credit due to this specifically being on my credit reports. I have called, write letters, etc., bu... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account October 29, 2015 - I have a mortgage that was finance in - at the time it was an 80 % /20 % loan. WAMU/Ocwen had the 80 % and Chase had the 20 %. At loan origination it was - ARM. while going through financial difficulty I called - and Chase and - refinanced my loan through HARP or HAMP at a lower rate of 3.875 % and fixed my rate but CHASE has decided not to Fix or lower my rate. Currently they are charging me 9.025 % on my loan. I have tried refinancing with them twice and they have refused. Can you please step in and help me get a better rate from Chase? Thanks, - ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure October 27, 2015 - Chase Loan # - - - - - -, - - CA -Authorization was faxed to Chase 3 times - - -, - - and - -. The representative we spoke to today said they ( Chase - still has not sent the authorization to be validated. They can not give a time frame as to when this will be completed. This loan was supposed to have been reconveyed and it seems Chase does n't feel they have any obligation to provide a paper trail as to where the loan is. ... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account October 26, 2015 - continued complaint- - Date -/-/20151. The Banks continue to disregard of my rights.. 2. The Banks failure to release insurance proceeds to me, after instructing me to endorse the check to the bank, make the repairs with my money, let them inspect the home, have an affidavit notarized, pay the loan current with my attorney is distressing. 3. The Banks are not disclosing to me important information necessary to make the payments to the loan and keep the loan current. a. P.I.T.Ib. PAYMENT AMOUNTc. LOAN AMOUNTd. LENGTH OF LOAN4. The Banks are violating Dodd Frank Mortgage Servicing rules ... |
JPMorgan Chase Mortgage application, originator, mortgage broker October 19, 2015 - I have been trying to get a refinance with chase since -/-/-, and lost my job -/-/-, and file a Harp with them, and since all the paper work they ask for and they said I was not approved, all I want is for my interest rate to be reduce from 8.25 % .I only owe them $85000.00 and I talked to one customer service agent 2 or 3 weeks ago, I was told that my home was appraisal for $110000.00 when it gets to - they talk to me.I though this was a '' good faith '' loan, do they do all their customer this way.They foreclosure on me without informing me through a newspaper -/-/-, an... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure October 8, 2015 - iN SHORT, THE ISSUE INVOLVES THE MORTGAGE WITH OUR BANK, CHASE. WE WERE GIVEN A LOAN MODIFICATION A FEW YEARS BACK, AND HAD BEEN MAKING THE PAYMENTS UNTIL - OF -. AT THAT POINT, WE BEGAN THE PROCES OF ANOTHER MODIFICATION AT THE BEHEST OF CHASE ECAUSE OF A CLASS ACTION SETTLEMENT. ALSO, THE PAYMENT WAS SET TO GO UP IN - OF THIS YEAR AND NOW HAS, AND WILL AGAIN IN - ( I THINK ) OF -. WE COMPLIED WITH EVERY SINGLE REQUEST THAT CHASE MADE AND WERE DENIED. WE THEN RETAINED A COMPANY/PARALEGAL TO ASSIST US IN THE PROCESS AND WERE TOLD IT WAS DENIED AGAIN. WE ARE CURRENTLY UNDER BANKR... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account October 2, 2015 - In - our now bankrupt lender - paid our escrow shortgage and foreclosed, which we modified with them. In - chase assumed the loan when our lender seized operations, Chase immediately started sending our modification payments back & restarted a foreclose. The primary borrower filed a chapter - to stop a sheriff sale. Which we then agreed to try to sell the home to buy time which Chase then agreed in - to modify our loan. Our issue now is the loan fell off both mine and the primary borrowers credit due to the 7 year delinquent payment rule. In - of - chase decided to re list... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure September 30, 2015 - Last year I filed a Chapter - Bankruptcy to reorganize my real estate debt in - - County ( Case No. - ). Chase bank attorney - - representing all Chase bank for my case. On - - you have denied my motion to stay and my appeal and approved. - - filed his own plan to liquidate all three of my properties, those that were underwater and those that were not. On - - the final plan was issue. - - -, an attorney, was named the disbursing agent of - - plan. Two weeks after - - plan of liquidation was confirmed, - - drained all the funds in m... |
JPMorgan Chase Mortgage settlement process and costs September 29, 2015 - I have been involved in a mortgage modifications with chase since - since such time. They have advised me to fall behind on my mortgage to get the modification and since I completed the modification chase and signed off on the modification during -/-/- with bringing my mortgage up to date they have failed to notify the credi burearues of this.. I have had 4 years of bs from them and want my credit re established without any issues from chase ... ... ..there is so much more. Chase has done to me I need to get rid of them ... '' ... |
JPMorgan Chase Mortgage application, originator, mortgage broker September 25, 2015 - I 'm been trying to refinance my mortgage since -/-/- now that they got this Harp programI still ca n't refinance due to my second mortgage I fill bankruptcy -/-/- this mortgageGot discharge but I 'm still paying for - mortgage and - have a lien on property how can I get this lien off to get approve for refinance. ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure September 23, 2015 - Chase Bank Servicer - Investor - -My state is listed as the hardest Hit States and was specially designated a fund since we had the highest foreclosure rate in the country. Orginally contacted HOPE NOW and was told they could not help me. Was denied - times by Chase for a modification due the investor '' does not participate. All along, I have basically had to steal from - to Pay - '' and have credit cards and owe debts to family members that I know now I will never be able to pay back just to stay current and was told by Chase that I had to be late to qualify for any home ret... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure September 23, 2015 - I am a service - veteran, working diligently to sell my underwater, undervalued property in -, Georgia -/-/-. Have been approved for short-sale twice! What happened? -/-/- Chase mortgage asked for an unfair price of $ - for our property valued at $ -. Our real estate agent forwarded recent area sales comps '' to support the fair market price of the recent offer of $ - by the fully qualified and approved buyer. Chase intentionally frustrated the buyer by dragging out weeks to respond to inquiries by the - - - agent on file to sell our listing. The listing agen... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure September 22, 2015 - I 'm filing a complaint during the approved programs Unemployment forbearance program -/-/- - -/-/- and Home Affordable Modification Program ( HAMP ) -/-/- - -/-/-. I received numerous calls from the Collections department and letter stating additional payments are due to avoid foreclosure proceedings regardless of the approved programs. I have fulfilled the program requirements making the payments as agreed to maintain on the approved program and additional payments to avoid foreclosure. Chase unwilling and unable to provide detail payment posting history explanation of pa... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure September 21, 2015 - I took out a variable rate, interest only loan with a first and second mortgage with little verification in - of 2007 with Chase Bank. The first mortgage has an interest rate of 7.65 % and the second mortgage has an interest rate of 12.375 %. This house has been underwater from the beginning and I have made several attempts with Chase to refi my home to a fixed rate. They refuse to help. I can not refi this house and I can not sell it due to the loss in value. Right now, my only option is to walk away. I have never missed a payment, and in 8 years I have n't reduced the loan amount at all. ... |
JPMorgan Chase Mortgage settlement process and costs September 18, 2015 - I have been trying to sell my home for over 3 years, CHASE Bank, during that period my real estate agent, presented - offers to Chase as a short sale, THEY REJECTED all of them. Finally just recently, they accepted an offer, hooray. Here is my problem. CHASE has offered me a $10000.00. relocation allowance, to move. That would have been fine 3 years ago, but currently, the price of rental houses has more than doubled, and a $10000.00. relocation allowance in this market is just not Enough. As rental homes have -, I need CHASE to - there relocation allowanceto ME from the $10000.0... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account September 16, 2015 - Chase 's mortgage statement ( -/-/- ) states that we must pay $9500.00 in the coming month and we owe $9700.00 in escrow. We do not owe this. The NOTE and DEED OF TRUST state that : ( 1 ) all payments received by Lender shall be applied in the following order of priority : ( a ) interest ; ( b ) principal ; ( c ) escrow ( see DEED Section - ) ; and ( 2 ) Borrower shall pay escrow according to RESPA within 12 months, either monthly or lump sum ( see DEED Section - ). The accounting that follows the NOTE & DEED OF TRUST yields Book 1. There is no late payment, and no outstanding m... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account September 15, 2015 - -/-/- I received a notice from Chase that my escrow balance was short $530.00. They gave - options of how to pay it. - was to do nothing and my new mortgage payment would be $1100.00 So I paid $1100.00. What I failed to notice was that the new payment did not start until -/-/-. After lots of time on the phone with Chase, we discovered that they applied my - mortgage payment of $1100.00 to my escrow shortage and did not give me credit for my - payment. They are saying now that I am behind on my payments and I owe! 0 months of late fees. I have made every payment an... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure September 14, 2015 - I enter loan for the property located on - - - - NJ - with - Bank - - - as trustee of - - Mortgage Trust, loan that has been transferred several time, first to Washington Mutual, then to Chase Bank and now to -. Due to financial hardship I tried to do agreement to return the property after trying multiple times to Refinance the loans which have a very high interest rate, but no response was received. Called Chase to request information about the 2nd loan that is still in the title but they say it is closed '' do n't know how because their system does n't sh... |
JPMorgan Chase Mortgage application, originator, mortgage broker September 11, 2015 - I am currently in a loan that was not really disclosed properly by my lender and now i have been trying to find someone anyone to help me get this loan change to a fixed 30yr and have impounds account attached. i have try loan modifications only to be told im current on house payment and have too much equity in my home.due to only my income i evem filed chapter - to pay off all my debts so i can continue to make my mortgage. i was told by a manager at chase due to the bk they ca n't help and ca n't put me in impound acct. my house was not included in the bk and i just need this loan to be t... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account July 17, 2015 - On -/-/-, Chase sent me a loan modification mortgage assistance package. In a letter dated -/-/-, Chase approved me for a Trial Payment Plan ( -/-/-, -/-/- and -/-/- ). At page -, paragraph - of the Trial Payment Plan, it explicitly states that once the modification is complete, Chase will report the modification to the credit bureaus as modified under a federal government plan or loan modified based on the modification type and will report my loan as current if payments are received within 0 to 29 days of the due date ''. I complied with the terms of Chase 's T... |
JPMorgan Chase Mortgage settlement process and costs July 14, 2015 - We applied for a mortgage loan from JP Morgan Chase, and got approved and given a commitment letter. However, the underwriting asked for supporting documents a few at a time, and never reviewed timely. We were not able to close on the original agreed upon date of -/-/2015, and were delayed again to miss the second closing date of -/-/2015. When I try to contact their underwriting processors, they would not even pick up the phone, or reply to my email. ... |
JPMorgan Chase Mortgage credit decision / underwriting July 13, 2015 - We are moving to NJ and buying a house. Original closing date was -/-/2015. We applied for a mortgage loan from JP Morgan Chase, but It is delayed by Chase mortgage underwriting for two weeks already. The mortgage officer make some errors in the application form, and underwriting has been veyr un-cooperative. They request documents a few at a time, and do n't review in time at all. Still not fully reviewed as of today, -/-/2015. ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure July 13, 2015 - Chase Bank has stalled for 5 years on a modification. It has added enourmous amounts of fees to my account. If in 2010 they would not of sent me a letter telling me to be 90 day late on my mortgage, I would not be in this position today.It has been 5 years of -. Speaking with someone different every time you call, to no answer for weeks at a time. In California we are to have - point of contact and there has been - in the last 10 months. My loan was origiated with Washington Mutual and they have yet to prove how and when they aquired the loan. Now after 5 years they tell me - - ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure July 12, 2015 - This is the story of JP Morgan Chase and the multi-year long saga of the never ending document demand and we 're reviewing your loan modification request '' lie. This is how the original borrowers from Washington Mutual were treated when Chase bought their loan portfolio several years ago. Incessant letters, lost documents, multiple account rep changes, misleading characterizations of what underwriters were doing, lies that your loan was suspended from foreclosure when the - was actually proceeding to foreclose. It was the most horrible experience I would never wish upon anyone in this cou... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account July 7, 2015 - : ( Property Address ) - - - - - - CA -Balance : $ -Account : - Min # - ( Inactive! On MERSWHY IS my mortgage STATEMENT SHOWING I OWE over $69000.00 in interest because the CHASE BANK refuse to take any my payments? Is this Usury and is this illegal over demand an amount? ... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account July 7, 2015 - I paid additional money over the past few years that was supposed to pay down my principal. Instead, Chase kept the money and called it an advance payment. After several complaints they finally applied my payments as principal but they did so effective just this past month, when I actually made the payments years ago. I need them to make the payment effective retroactively and reimburse me for my interest that they overcharged me during the past few years. I am also waiting for a detail of all my payments made. I need the accurate new principal amount made immediately so my arm, which readju... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account July 7, 2015 - This starts back about 7 years ago. I had acquired several rental properties at - time. I received - loans from Chase and - from - -. As of today I have - rental and my primary residence because the rentals have either foreclosed or were taken into short sells. I have been asking Chase for the last 6 years to help me. I have sent it modification apps, I 've shown them all the information they want and every year they come back to me with a denial and say the only options I now have are ; deed in lieu, short sale, pay $ - in back money and we can start fresh. If I had all t... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure July 7, 2015 - Homeowner has had a financial hardship and after exhausting all modification attempts they have come to accept the fact they can no longer retain the home. Therefore deciding to short sale the home vs. losing the home to foreclosure. A complete workout package including all financial documents and offer has been submitted to Chase on - - 2015. After several - of follow up and multiple escalations requesting the file to be assigned to a negotiator nothing had been done until - -, 2015. On - -, 2015 they homeowner was finally assigned to - -. The - lien is ready to ... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account July 7, 2015 - This is a situation of being ignored by Chase bank to try and make them see facts!! I have not missed any payments nor have been late. - on - -, - at - I spoke to the rep that called me from Chase ( not catch her name ). She told me that I have until the - to make payment, the actual loan due date is the - ( not the - ) with - day grace period. See ( attached ) - - statement with due date. The issue of missing payments and or being late is also wrong!! please see attached showing my bank statements going back to - -, no missing payments nor late.. Also at... |
JPMorgan Chase Mortgage application, originator, mortgage broker July 6, 2015 - Chase Bank has put on my credit report that I had a foreclosure on a property I owned in Florida. This loan was a short sale loan. The loan was a negative am loan under- and Chase Aprroved the short sale. I need them to update my credit report to reflect late pay and paid as agreed, short sale specifically on the experian, it states -. I am applying for a mortgage and all of the copanies are stating that I have a Foreclosure with Chase because of the -. The other - are correct. ... |
JPMorgan Chase Mortgage application, originator, mortgage broker June 30, 2015 - I SHORT SALE MY HOUSE IN - OF 2010, WITH CHASE MORGAN -.YET THEY ARE STILL REPORTING ON MY CREDIT REPORT - OPEN LOANS WITH INTREST REOCURRING EVERY MONTH AND THEY SAIDTHE LOAN HAS BEEN CLOSED ON THERE END BUT THE CREDIT REPORTING COMPANIES CONTINUES TO REPORT IT. HELP ME PLEASE ... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account June 26, 2015 - I made extra payments towards my principal and Chase applied them as advance payments. '' ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure June 24, 2015 - I fell behind in my mortgage payments due to loosing my job and being a single mom. after several months I received a streamline modification package from chase, I had it notarized and sent back, then I got a call from chase stating the notary was not done correctly and they were sending me another package. I received - package and had it notarized again and sent back, they said it was still incorrect and chase cancelled my loan modification. I dont know why I am being punished for notary error. I asked them to send me another package, they are refusing to do it. ... |
JPMorgan Chase Mortgage application, originator, mortgage broker June 23, 2015 - I HAVE A LOAN WITH AN UN KNOW LENDER AND CHASE BANK IS SERVICING THE LOAN, I WOULD LIKE TO KEEP MY HOME THAT IS CURRENTLY IN FORECLOSURE WITH A E-PECTED SALE DATE OF -/-/2015 , IAM REQUESTING HELP IN ORDER TO GET CHASE OR WHO EVER IS HOLDING THIS LOAN TO ALLOW ME TO MODIFY THE LOAN TO A MORE AFFORDABLE PAYMENT... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account June 22, 2015 - I have made principal payments to Chase which they did not apply to principal. Rather, they said they considered it advance payments. '' I need these payments applied to principal retroactively. I have spoken to the executive branch there, have been promised return calls but have heard nothing. I need the proper principal amount as I have an ARM and my monthly payment now is being calculated on a higher principal amount. ... |
JPMorgan Chase Mortgage application, originator, mortgage broker June 22, 2015 - Chase mistakenly pulled my credit 3 times during the application process. Chase duplicatively pulled my credit on - -, - - and - -. The rational they have explained is 1 ) they pulled a hard credit pull twice over two days due to lack of coordination 2 ) they then needed to pull again as they mistakenly thought our joint application was for a married couple, it is not. They have acknowledged these errors. I have notified them of my intent to file a formal complaint. ... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account June 18, 2015 - This claim is related to claim -. I submitted a - insurance check in the amount of $44000.00 on -/-/15 related to my original claim.! - of that was to be released to me immediately which as of -/-/15 has not happened. That was the subject of my original complaint. Now, my home has passed the 50 % inspection and Chase was to release the next - of the original claim ( which they have done - plus - of the $44000.00 which has not been done. I need this money to order materials and make necessary payments to the contractor so that I can move back into my house. I a... |
JPMorgan Chase Mortgage application, originator, mortgage broker June 17, 2015 - JP Morgan Chase Bank rejected refinance of current Predatory JP Morgan Chase Bank Loan citing Mortgage payments were made in cash and thus in violation of Chase policy. ... |