JPMorgan Chase Mortgage Complaint

Conventional adjustable mortgage (ARM) Application, originator, mortgage broker

JPMorgan Chase Mortgage department,

Conventional adjustable mortgage (ARM) Application, originator, mortgage broker Georgia

In 2010 I filed chapter - debt relief and reaffirmed my first and second mortgage with J P Morgan Chase and have been making my payments as required ever since. My first mortgage payment history has been reported to the credit bureau as required but my second mortgage account ending in - has not. I recently applied to re-finance with - Mortgage, loan office - - in - - - and combine my first and second to save money, almost - per month, but because J P Morgan Chase has not and will not report payment history to credit bureau I can not meet underwriting guide lines to do the refinance. I feel this is being done to prevent me from being able to refinance and keep them from loosing my loan. I need help, this is costing me - every month that I ca n't get my refinancing done. - - - -

JPMorgan Chase customer in Georgia
Nov 25, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
In progress

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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