JPMorgan Chase Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

JPMorgan Chase Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure California

Chase Bank has stalled for 5 years on a modification. It has added enourmous amounts of fees to my account. If in 2010 they would not of sent me a letter telling me to be 90 day late on my mortgage, I would not be in this position today.It has been 5 years of -. Speaking with someone different every time you call, to no answer for weeks at a time. In California we are to have - point of contact and there has been - in the last 10 months. My loan was origiated with Washington Mutual and they have yet to prove how and when they aquired the loan. Now after 5 years they tell me - - owens my loan not them. They have encased over $150000.00 in extra fees on my accout because of their incompetence. When we whent to refinance in 2010 from an ARM to a fixed they continued to turn us down, even though we had perfect credit, saving in the bank and permenant jobs. This bank has stalled and stalled this process way to long. We did not over extend our finances. Now they have us over extended and in a hard place.Title on our home is so clouded no agent want to touch the process if we wanted to sell. This bank is evil. They play games for months on end putting peoples lives in turmoil, I am beginning to think they like to do this so people will just give up.

JPMorgan Chase customer in California
Jul 13, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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