JPMorgan Chase Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account

JPMorgan Chase Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Georgia

On -/-/-, Chase sent me a loan modification mortgage assistance package. In a letter dated -/-/-, Chase approved me for a Trial Payment Plan ( -/-/-, -/-/- and -/-/- ). At page -, paragraph - of the Trial Payment Plan, it explicitly states that once the modification is complete, Chase will report the modification to the credit bureaus as modified under a federal government plan or loan modified based on the modification type and will report my loan as current if payments are received within 0 to 29 days of the due date ''. I complied with the terms of Chase 's Trial Payment Plan, and Chase did not report to the credit bureaus. -/-/-, Chase offered to modify my loan and I accepted the offer. The purpose for the Agreement was to modify my original loan with Chase. The Agreement remains in effect. During a recent application for consumer credit, I was informed that my modified loan and related payments do not appear on my credit report. Chase 's Agreements contain various loan provisions, including enforceability, obligations, maturity dates, and payment schedules. Such provisions clearly relate to both parties financial and /or legal obligations to comply with the terms of the Agreement. It is unconscionable for Chase to not comply with the terms of the Agreement regarding reporting the modified loan to each credit bureau. It is clear that despite numerous lawsuits against Chase, its practices continue to be anti-consumer and breach the terms of its Agreements. My request is for Chase to immediately notify each credit agency ( -, - and - - ) of the modified loan and report all payments under the Trial Payment Plan and Modification Agreement. These payments are from -/-/- going forward.

JPMorgan Chase customer in Georgia
Jul 17, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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