JPMorgan Chase Mortgage Complaint

Conventional adjustable mortgage (ARM) Application, originator, mortgage broker

JPMorgan Chase Mortgage department,

Conventional adjustable mortgage (ARM) Application, originator, mortgage broker Tennessee

I have been trying to get a refinance with chase since -/-/-, and lost my job -/-/-, and file a Harp with them, and since all the paper work they ask for and they said I was not approved, all I want is for my interest rate to be reduce from 8.25 % .I only owe them $85000.00 and I talked to one customer service agent 2 or 3 weeks ago, I was told that my home was appraisal for $110000.00 when it gets to - they talk to me.I though this was a '' good faith '' loan, do they do all their customer this way.They foreclosure on me without informing me through a newspaper -/-/-, and Tn.Homes save my home.I have a partime jod now and my SSA , my income is sufficient enough to take of the note.

JPMorgan Chase customer in Tennessee
Oct 19, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

Created with Highcharts 4.2.3JPMorgan ChaseComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/201501020304050Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan ChaseApplication, originator, mortgage broker1.6%70.7%13.2%2.9%2.2%8.3%1.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage broker0.8%5.3%6.3%1.1%2.4%8.2%74.6%1.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
marianne.lake@chase.com
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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