Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account
JPMorgan Chase Mortgage department,
Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Connecticut
I have a mortgage that was finance in - at the time it was an 80 % /20 % loan. WAMU/Ocwen had the 80 % and Chase had the 20 %. At loan origination it was - ARM. while going through financial difficulty I called - and Chase and - refinanced my loan through HARP or HAMP at a lower rate of 3.875 % and fixed my rate but CHASE has decided not to Fix or lower my rate. Currently they are charging me 9.025 % on my loan. I have tried refinancing with them twice and they have refused. Can you please step in and help me get a better rate from Chase? Thanks, -
JPMorgan Chase customer in Connecticut
Oct 29, 2015
* Source: CFPB Complaint Database
JPMorgan Chase response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://www.jpmorganchase.com/ |
| Phone | (212) 270-6000 |
| marianne.lake@chase.com | |
| Address | 270 Park Ave Fl 12 New York NY 10017 |
| JPMorgan Chase | |
| JPMorgan Chase |
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