JPMorgan Chase Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account

JPMorgan Chase Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Maryland

Chase 's mortgage statement ( -/-/- ) states that we must pay $9500.00 in the coming month and we owe $9700.00 in escrow. We do not owe this. The NOTE and DEED OF TRUST state that : ( 1 ) all payments received by Lender shall be applied in the following order of priority : ( a ) interest ; ( b ) principal ; ( c ) escrow ( see DEED Section - ) ; and ( 2 ) Borrower shall pay escrow according to RESPA within 12 months, either monthly or lump sum ( see DEED Section - ). The accounting that follows the NOTE & DEED OF TRUST yields Book 1. There is no late payment, and no outstanding mortgage & escrow balance from -/-/- through -/-/-. Chase has ignored the NOTE & DEED OF TRUST and manufactured the above deficiencies ( see Book - : Chase 's accounting ). Could you help straighten this up? Chase has been harassing us. They has made 500 - 1,000 phone calls ; and sent & gt ; - letters of default ; & gt ; - mortgage assistance application forms ; and - or - intent of foreclosure notices. We think Chase has been doing this to numerous homeowners in order to bilk them out of their money.

JPMorgan Chase customer in Maryland
Sep 16, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

Created with Highcharts 4.2.3JPMorgan ChaseComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20150255075100125150Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan ChaseLoan servicing, payments, escrow account3.0%71.3%9.2%4.3%2.7%8.3%1.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
marianne.lake@chase.com
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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