JPMorgan Chase Mortgage Complaint

Conventional adjustable mortgage (ARM) Settlement process and costs

JPMorgan Chase Mortgage department,

Conventional adjustable mortgage (ARM) Settlement process and costs Delaware

We applied for a mortgage loan from JP Morgan Chase, and got approved and given a commitment letter. However, the underwriting asked for supporting documents a few at a time, and never reviewed timely. We were not able to close on the original agreed upon date of -/-/2015, and were delayed again to miss the second closing date of -/-/2015. When I try to contact their underwriting processors, they would not even pick up the phone, or reply to my email.

JPMorgan Chase customer in Delaware
Jul 14, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with monetary relief

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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