JPMorgan Chase Mortgage Complaint

JPMorgan Chase Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Minnesota

-/-/- I received a notice from Chase that my escrow balance was short $530.00. They gave - options of how to pay it. - was to do nothing and my new mortgage payment would be $1100.00 So I paid $1100.00. What I failed to notice was that the new payment did not start until -/-/-. After lots of time on the phone with Chase, we discovered that they applied my - mortgage payment of $1100.00 to my escrow shortage and did not give me credit for my - payment. They are saying now that I am behind on my payments and I owe! 0 months of late fees. I have made every payment and I have made them on time. In -/-/- my mortgage payment was $1100.00 so they would not credit my mortgage payment because they said it was short.