Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account
JPMorgan Chase Mortgage department,
Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account California
On -/-/- I owed Chase $110000.00 for my mortgage then they incorrectly added - as a " loan maintenance fee '' which they tell me is the correct amount for compound interest due to my loan modification. I do not think this compound interest is correct and would like this amount corrected - my original interest rate was 4.87 % pre-modification. At one point my loan was paid down to as low as $110000.00. I had a HAMP modification starting in -/-/- and Chase would repeatedly lose my paperwork and delay finalizing my modification for 2 years where in the meantime they put my money in a suspense account and racked up " loan maintenance fees. '' 1 ) I do not know where they got this $ - number came from - even at my pre-modification interest rate the compound interest does not equal $ -. 2 ) Also, the bank should not profit from delaying my modification just to rack up erroneous and exorbitant fees and interest.
JPMorgan Chase customer in California
Dec 11, 2015
* Source: CFPB Complaint Database
JPMorgan Chase response to complaint:
In progress
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.jpmorganchase.com/ |
Phone | (212) 270-6000 |
[email protected] | |
Address | 270 Park Ave Fl 12 New York NY 10017 |
JPMorgan Chase | |
JPMorgan Chase |
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