Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account
JPMorgan Chase Mortgage department,
Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account California
continued complaint- - Date -/-/20151. The Banks continue to disregard of my rights.. 2. The Banks failure to release insurance proceeds to me, after instructing me to endorse the check to the bank, make the repairs with my money, let them inspect the home, have an affidavit notarized, pay the loan current with my attorney is distressing. 3. The Banks are not disclosing to me important information necessary to make the payments to the loan and keep the loan current. a. P.I.T.Ib. PAYMENT AMOUNTc. LOAN AMOUNTd. LENGTH OF LOAN4. The Banks are violating Dodd Frank Mortgage Servicing rules by not promptly providing successor in interest ( me ) with important information needed to keep the loan current.
6. The Banks are violating Fair Debt Collection Practices act by not providing notices and communication to ( me ) borrowers. This affects my ability to keep the loan current. 7. The Banks are violating the Final Mortgage Servicing rules. Error resolution, information requests, general servicing Loss Mitigation policies & procedure requirements are not being disclosed or handled in a timely manner. 8. The Banks are violating the FTC- Debt collection practice by making false & misleading statements. 9. The Banks are violating the Early Intervention Rule by not providing information to me. 10. The Banks continue to cause me unnecessary harm and emotional distress.
JPMorgan Chase customer in California
Oct 26, 2015
* Source: CFPB Complaint Database
JPMorgan Chase response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.jpmorganchase.com/ |
Phone | (212) 270-6000 |
[email protected] | |
Address | 270 Park Ave Fl 12 New York NY 10017 |
JPMorgan Chase | |
JPMorgan Chase |
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