Conventional adjustable mortgage (ARM) Application, originator, mortgage broker
JPMorgan Chase Mortgage department,
Conventional adjustable mortgage (ARM) Application, originator, mortgage broker New York
Chase mistakenly pulled my credit 3 times during the application process. Chase duplicatively pulled my credit on - -, - - and - -. The rational they have explained is 1 ) they pulled a hard credit pull twice over two days due to lack of coordination 2 ) they then needed to pull again as they mistakenly thought our joint application was for a married couple, it is not. They have acknowledged these errors. I have notified them of my intent to file a formal complaint.
JPMorgan Chase customer in New York
Jun 22, 2015
* Source: CFPB Complaint Database
JPMorgan Chase response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://www.jpmorganchase.com/ |
| Phone | (212) 270-6000 |
| [email protected] | |
| Address | 270 Park Ave Fl 12 New York NY 10017 |
| JPMorgan Chase | |
| JPMorgan Chase |
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