JPMorgan Chase Mortgage Complaint

JPMorgan Chase Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Ohio

In - our now bankrupt lender - paid our escrow shortgage and foreclosed, which we modified with them. In - chase assumed the loan when our lender seized operations, Chase immediately started sending our modification payments back & restarted a foreclose. The primary borrower filed a chapter - to stop a sheriff sale. Which we then agreed to try to sell the home to buy time which Chase then agreed in - to modify our loan. Our issue now is the loan fell off both mine and the primary borrowers credit due to the 7 year delinquent payment rule. In - of - chase decided to re list the mortgage on my credit only which shows a balance higher then I owe and showing the last payment received as of -. my issue is I disputed this asking that Chase report the correct balance and the last 18 months payment history, in my now fifth dispute it has not changed Chase stating the information is correct well today Chase told me in a letter it is up to the credit reporting agencies on what they surpress and they ( Chase - has done all they can do to report it


not '' report due to the chapter - filing then how can they put a 7 year old debt back on my credit and report a single payment for one month in - then record a higher balance and add - payments past due IF '' they can not update info once - of the borrowers files in my case the primary borrower filed a chapter - in - thus, Chase just reported incorrect info 6 years after the BK and refuses to remove the incorrect info or the debt that went late and stayed late since - till modified in -. I need help understanding how they can say we can not report your good payments under the modification nor can we report the correct balance you owe due to the - chapter - but we will report the loan as modified a high balance then you owe and one months payment so the 7 year clock starts again and this ends up on your credit for another 7 years since we report it as an open account. this seems like a bit of a double standard what they are doing. So again I ask for help understanding the protection laws for myself, if they can not report my good account then why can they update a bad account after one files chapter -. Thank you in advance for your time