JPMorgan Chase Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account

JPMorgan Chase Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Massachusetts

This is a situation of being ignored by Chase bank to try and make them see facts!! I have not missed any payments nor have been late. - on - -, - at - I spoke to the rep that called me from Chase ( not catch her name ). She told me that I have until the - to make payment, the actual loan due date is the - ( not the - ) with - day grace period. See ( attached ) - - statement with due date. The issue of missing payments and or being late is also wrong!! please see attached showing my bank statements going back to - -, no missing payments nor late.. Also attached is a letter from Chase HAD Research - - Department ( dated - - - ) apologizing for not posting this payment on time and also I am told that the late charges ( not being removed ) may have started Because of this. My present - - report page ( attached ) shows that Chase is telling that I am late since - -. I have also attached My bank statements showing all payments each month and on


for gas and my days are spent here because I am being - out of my home by a _________________, that calls itself JP Morgan Chase. I am requesting ( as told by the FTC ) to complain again, to the CFPB and supply all of my docs. I am about to try to do this. I am - yrs old legally - being severly abused by Chase being put through all of this. The executive offices of Chase are not doing their jobs or maybe they are doing as they are told ( wrongfully ) by not appropriately responding to my complaints, instead keep pressuring me to make more payments on a loan that is a full of wrongs and mistakes/ predator while denying me the documents I need to expose what is going on here. I also recently have complained to the - about - the owner investor of this ________ loan to have - turn over the audit ( to - office, - did on - - ) ( and Chase docs from - - - ) showing the wrongs with this loan and that I am owed big monies for wrongful accounting. MY statement to you is that I have not missed payments ( even though Chase told the credit bureaus that I did ) and I have not been late either and demand my Consumer Rights!! to prove myself, within my resources ( tiny fixed income ) and not tell me that I need to FA- or make and send copies ( can not afford to do ) to them. The CFPB has been kept updated on my payments from over - yrs ago and current showing I am accurate, and Chase Is NOT!!! Please review all of the attached I am being - out of my home. That escrow account that I paid into was between that same time ( - - - - $3000.00 ) and Chase put it to the balance after hiding it into a suspense account. Once again to tell you that they are still double billing me for it at a pace of $57.00 - - $58.00 - p/mn for - yrs. This is also why they are saying I am late because I am not paying that $3000.00 again being tacked onto my monthly payment which wrongfully also includes the principal and interest ( overcharged at 5.5 % ARM loan ) booting the monthly payment up to $420.00 per month. Please examine all carefully, If I did not fully attach all of my docs please contact me at - ( answering machine on while out- usually here! ). I never went to college and am seriously stressing out and am concerned Chase may push me into an - - or another -, maybe that is their goal!!!!! - - previously of - '' Housing - - -, -, is the housing counselor that I had whom also did banking and knows these loans, she told me it is a True Predator '' loan and that the whole principal be forgiven

JPMorgan Chase customer in Massachusetts
Jul 07, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

Consumer disputes how JPMorgan Chase handled their complaint

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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